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“Disappointing” 2 of 5 stars
Review of Ryad Amiran

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Ryad Amiran
4.0 of 5 Bed and Breakfast   |   Bab Doukkala | El Hajra Arset Ben Brahim, 23, Marrakech, Morocco   |  
Hotel amenities
Ranked #141 of 1,053 Marrakech B&B and Inns
Buenos Aires, Argentina
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed November 19, 2013

We had read very good reviews about this Ryad so we decided to book it.
It was listed as a 5 star which I do not agree at all.
First of all, location is inconvenient. Taxi drivers were not aware of were it quite was and our driver called the Ryad to get directions. Once we crossed the Medina wall we stopped and he told us it was only a few blocks from were we were. It was dark at night and 3 young men approached us directing into different alleys, they were unsure as well. Then they agreed on one direction and told us to follow. We reached the Ryad and they wanted money, but not any tip, a big tip as they said it would have to be split among 3 people!
We entered the Ryad and on the good thing it has is the staff, very attentive all the time.
We had to pay for room and taxes straight away, which I found a bit uncomfortable, without even been shown the room.
Then we were taken to our room. Very small. Not even space for our suitcase. Dark. No TV set. the blankets were all wrinkled.
The bathroom had mold. The drain was quite blocked so if one took a shower the water would remain without draining for at least 1 hour. The soap! it was one same big bar for every guest, ours had been used already and would most surely be used by the coming guests as well.
The first night there was just a hanger in the bathroom, the second night the hanger had a bath robe.
The tissue box was empty inside the bathroom compartment.
The toilet-roll holder had been ripped-off from the wall so the toilet rolls were kept at the back of the toilet, on top.
Very noisy rooms, one could here everything that happened outside the room or next door.
Basic breakfast, but ok.
The place did not look clean to me.
I cannot understand the 5-star rating. To me it was a 3-star. Disappointing.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
Yeovil, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2013

My overall impression of the Ryad was a fantastic one, it is beautiful and tranquil with very welcoming and helpful staff. All of them could of not done more to make our short break enjoyable.

When we arrived at the airport we had not arranged a transfer so got a taxi from outside the front, we were ripped off by the driver. When we arrived at the Ryad they were disappointed by this and said we should have contacted them- my advice- contact them and arrange a transfer!! We did this back to the airport and it work very well. Bab Yacout is the closest gate in the city wall and any taxi driver will know this (as the owner said the King eats in a restaurant close to here every month so it is a well know gate- don't let the driver tell you different!)

On arrival at the Ryad I was very impressed with how beautiful it was. It is a really oasis in a busy area of the Medina. It was very quiet and relaxing, a real surprise and just what I needed. All of the staff were without exception extremely friendly, knowledgable and helpful. On arrival they took time to good advice to help with getting around, what to see and do and throughout the stay continued to help with anything we needed. I asked if they could arrange a hammam (body scrub) and they directed me to a very nice spa where I had 2 hours of treatment including a body scrub and massage for a very reasonable 450 dirham.

On arrival at the Ryad I was very surprised to have to pay city taxes- this was per person per night and worked out at 450 dirham for 2 people for 4 nights. As the ryad did not take card they wanted cash for this along with the taxi ride meant we found the nearest cash point very early in our trip!

The rooms were very comfortable, good size and well equipped although I did not find the hair dryer others have mentioned- just meant I was a bit scruffy in the photographs!! Rooms were very clean, as was everywhere else in the Ryad and the roof terrace very pleasant both during the day and in the evening although I agree that there is not a view!

BE WARY-All in all I loved this Ryad but the slight sting in the tail was one evening we decided that we would eat there. We had had a busy day getting lost and returned exhausted not wanting to venture out again. We were offered water and a Shisha which we took up, we also drank two cans of coke from the rooms. We then had a meal including four small cans of beer (2 each) and another bottle of water. In total this came to 1200 dirham (over £100). The food was pleasant- the starters simple salads, the main course a chicken tagine and boiled potatoes and some mint tea. The food was 350 dirham each which I felt was extremely expensive and far more than other local restaurants. We spoke to other guests who also felt it was pricey and although pleasant not fantastic. I was also concerned that there did not seem to be a consistent price charged between guests and no where were the prices for the food advertised. The service throughout could not be faulted though. It would be good to be clear about the price before guests eat, this would stop unwanted surprises at the end.

Despite this I would stay here again and recommend to friends.

Room Tip: We stayed in Diamonte which was very dark and quite meaning very good sleep.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 12, 2013 via mobile

Just finished a stay at this Riad. Lovely little place albeit intially hard to find but once you know where you are easy to navigate. Hospitality is good, not quite what i had hoped for reading previous reviews but not bad by any strech. A special thanks go to Ahmed what a sincere guy. I heard you are studying and i wish you all the best. The house maids are great and go to great lengths to smarten up your room each day ready for when you are back from exploring. Amir is friendly and offers good advice on the city. The riad itself is very clean and well kept. It has all the moderm comforts, a fridge/mini bar, wifi, a (proper!) hairdryer, air-con, a hugeeee bed with lovely duvets and pillows and a huge shower maybe better than my one at home. Breakfast is fine, basic but gets you through till lunch, its nothing fancy but was nice and fine for us none the less. We chose not to eat here for dinner (we were going to, but another couple staying advised it was quite expensive and nothing you could not get anywhere else) but heard it was pleasant. The rooftop is nice although there is no view (so not sure of the previous reviews stating there is!!) Everyone we met who was staying were lovely. The main gate 'bab doukkula' nearest the hotel gets very very busy and keep an eye out for motorbikes and cars heading your way!! Overall was a very nice place to stay during our visit to marrakech. Most attractions are in okay walking distancs if you are able bodied. If not the taxi rank is not far. The locals are friendly and say hello most of the time. I am a british 23 yr old woman and can honestly say i never felt scared or threatened, thats not to say i wasnt stared at and attracted attention but i felt very comfortable, even late at night (although i was travelling with my partner) We did get many offers for guiding but we politey refused and found our own way in the end - mainly due to the worry of giving money for this! (apart from when we got dumped by our taxi on arrival and desperatly needed help within themaze of the Medina!!) I would stay here again, thank you Riad Amirian for a pleasurable, lovely and home away from home we had a great time!!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2013

Have read some of the other reviews on here and although the location is a bit of an eye opener it was exactly what we were looking for to explore the real heart of Marrakech. I guess some on here either didn't put the research in or are better suited to the infinately more expensive hotels in the "new Marrakech".

Firstly the Ryad itself, found just inside the city walls down one of the alleyways, the door opens to a lovely guest house with 5 rooms on the balcony level overlooking the downsatairs communal/dining area. The rooms are basic but traditionally decorated with large en-suite & walk in shower. Air-conditioned with a comfy bed all you need for a good night sleep until you're woken by the first call to prayer by the Iman over the loudspeakers on the nearby Mosque at 5am!
All the staff are friendly & helpful, Amin the manager arranged Taxi's to and from the airport, gave us tips on where to visit & how much we should pay for taxis or horse drawn carriage, he also booked a once in a lifetime balloon flight for us to watch the sun rise over the Atlas mountains & a luxury spa trip for Hamman & Massage. Breakfast is basic & as mentioned the "mini bar" containing water/soda etc is very expensive but shops down every alley way sell the same for a few dirhams. We were going to eat an evening meal in the Ryad but were put off by a rather vile couple who seemed to do nothing but complain from the moment they arrived so can't comment on the quality of food.
Marrakech itself - if your looking for lounging by the pool, 5 star luxury & bars & restaurants then stick the newer part of town & pay for it (we took a trip there one night £9 for a cocktail & £6 for a glass of coke so be warned!). The first night venturing into the main square is daunting & you will get lost as we were promised. Yes the streets & alleys are not clean, do smell and seeing groups of locals hanging around is a little intimidating but someone will offer to show you the way, usually expecting a tip for the privelage but most are polite keen to practise their english usally point out the sites on the way. Once you find the main square its pretty over-whelming, at night food stalls are packed in as the owners try their "cockney" patter on you to tempt you in, most sell pretty much the same basic food at the same price so take your pick. Through the day you will see snake chamers, monkeys on leads and the shops coming to life. Wander through the Soukhs & be prepared to haggle for everything we usually ended up paying less than 25% of their opening offer. (If your looking for spices etc head to the Jewish Mellah where you will pay a fraction of what the shops around the square charge). The best advice i can give is act confident & a forceful but polite no thankyou is usually enough to warn off the overkeen shop keepers.
All in all we had a wonderful experience and got to sample a totally different culture and met some very welcoming people.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2013 via mobile

Not quite yet our such a time, but we felt exactly like that.
We were pleased by the glow of rose petals all around the patio, and the smell of Argan oil was just so relaxing!
The "Sapphire" room was our perfect cocoon, and an amazing breakfast would wait for us at - any - time in the morning.
The roof terrace offers an amazing view over the medina, all the way to the smoking sounds of Jemah e Fnaa.
The place is incredibly quiet, very easy to reach by taxi, right inside the city walls, and the neighbourhood instills confidence also at night time.
The dinner we had on our last evening, with great, amazing service, pleasant music and delicious taste of the superbly stowed Moroccan dishes has left a mark in our memories.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2013

This Ryad is so beautiful and of great value and the staff was fantastic. Everyone had a smile on their face and greeted us with such hospitality and warmth. We met the owner the first night and he was very nice and gave us some great tips for our trip. The next morning we met Amin, the manager who was so great, gave us a map and drew out the best routes to the places of interest. Amin really tried to make our stay as good as possible and when he noticed our love for relaxing in the sun he offered us an upgrade to a collaborating ryad close by which had a pool on the roof, he took us there to meet the owner and show us around and we stayed there for 2 of our 6 nights, which was excellent.
We can highly recommend the Ryad Amiran, the breakfast was ok but the dinner was amazing!
The service was the absolute best and we are very happy we stayed there.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 29, 2013

Getting to the hotel I certainly wasn't expecting what was to befall my eyes .... Plush, and I mean plush surroundings! The welcome was so truly warm also.
If you want a classy but quiet recluse to savour the finer things of Marrakech, sun bathe in the day (on the roof terrace) and enjoy the city night life .... Ryad Amiran,I would truly recommend

The food is nothing short of "heavenly" and the manager Amin, the ladies Fatimah and Indie always made you feel so comfortable. The owner Omid, lives to ensure all his guests are comfortable, and this is evidently been imbibed by all the staff.
Every single one of them, were always so warm and made you feel so much at home, as you were their "guest" in their "home". They were very accommodating and always found a solution for every problem (my mom was in a wheelchair, which they were unaware of, and steps would have been challenging).

If I ever return to Marrakech, this would certainly be my home for my stay!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryad Amiran

Address: Bab Doukkala | El Hajra Arset Ben Brahim, 23, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service
Hotel Style:
Ranked #141 of 1,053 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Amiran 4*
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