My overall impression of the Ryad was a fantastic one, it is beautiful and tranquil with very welcoming and helpful staff. All of them could of not done more to make our short break enjoyable.
When we arrived at the airport we had not arranged a transfer so got a taxi from outside the front, we were ripped off by the driver. When we arrived at the Ryad they were disappointed by this and said we should have contacted them- my advice- contact them and arrange a transfer!! We did this back to the airport and it work very well. Bab Yacout is the closest gate in the city wall and any taxi driver will know this (as the owner said the King eats in a restaurant close to here every month so it is a well know gate- don't let the driver tell you different!)
On arrival at the Ryad I was very impressed with how beautiful it was. It is a really oasis in a busy area of the Medina. It was very quiet and relaxing, a real surprise and just what I needed. All of the staff were without exception extremely friendly, knowledgable and helpful. On arrival they took time to good advice to help with getting around, what to see and do and throughout the stay continued to help with anything we needed. I asked if they could arrange a hammam (body scrub) and they directed me to a very nice spa where I had 2 hours of treatment including a body scrub and massage for a very reasonable 450 dirham.
On arrival at the Ryad I was very surprised to have to pay city taxes- this was per person per night and worked out at 450 dirham for 2 people for 4 nights. As the ryad did not take card they wanted cash for this along with the taxi ride meant we found the nearest cash point very early in our trip!
The rooms were very comfortable, good size and well equipped although I did not find the hair dryer others have mentioned- just meant I was a bit scruffy in the photographs!! Rooms were very clean, as was everywhere else in the Ryad and the roof terrace very pleasant both during the day and in the evening although I agree that there is not a view!
BE WARY-All in all I loved this Ryad but the slight sting in the tail was one evening we decided that we would eat there. We had had a busy day getting lost and returned exhausted not wanting to venture out again. We were offered water and a Shisha which we took up, we also drank two cans of coke from the rooms. We then had a meal including four small cans of beer (2 each) and another bottle of water. In total this came to 1200 dirham (over £100). The food was pleasant- the starters simple salads, the main course a chicken tagine and boiled potatoes and some mint tea. The food was 350 dirham each which I felt was extremely expensive and far more than other local restaurants. We spoke to other guests who also felt it was pricey and although pleasant not fantastic. I was also concerned that there did not seem to be a consistent price charged between guests and no where were the prices for the food advertised. The service throughout could not be faulted though. It would be good to be clear about the price before guests eat, this would stop unwanted surprises at the end.
Despite this I would stay here again and recommend to friends.