I can't really praise both the staff and setting of Villa Makassar enough. My boyfriend and I stayed here for 5 nights and have just come back today.
We'd never experienced staying in a riad before and weren't sure what to expect. Upon arrival we pulled up into a small, busy street within the medina walls of Marrakech. The unassuming doorway led into a gorgeous, tranquil space with high ceilings and two beautiful courtyards. The decor is Art Deco and very tasteful; a nice twist on the traditional Moroccan riad architecture.
We were greeted warmly and served traditional mint tea. We were told to treat the riad as our home during our stay - breakfast would be served whenever and wherever we liked (huge bonus!).
The hotel is spacious and quiet as there are only 10 rooms, so perfect for an adult relaxation break. There is a huge roof terrace, and a nice pool area. Staff are very attentive and there are little touches that enhance the experience of staying there, such as sun hats on each of the sunbeds, and the fact that staff bring you towels when you're by the pool or on the terrace sunbathing.
The breakfast was a wide selection of Moroccan pastries / pancakes which was lovely. We had 60 minute massages in the spa which were excellent - the spa area has a jacuzzi and hammam which all guests were free to use.
Our room was the S. Delauney junior suite and we were delighted to have a jacuzzi bath, robes and slippers provided.
Upon check out we were very kindly provided with a room (which was actually an upgrade from our suite) to use free of charge until our flight which was late in the evening. I've seen from other reviews that they have offered this to many other guests, which just shows the consistency of the excellent service they provide.
The location was spot on, close enough to walk to all the main attractions within the medina walls.
Lastly we had a day trip to the Ourika Valley included in the deal we had purchased with the hotel that was a great experience, particularly the visit to a Berber house and the hike to the beautiful waterfalls.
All in all I'd say this is the best hotel experience I have ever had, which is why I was so keen to leave my review.
I will be highly recommending Villa Makassar to friends and family and hopefully returning some time soon!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Many thanks for your detailled review, our futur guests can easily assess the quality of our place through it.
Thanks to a great team, we are able in Villa Makassar to deliver consistent high quality in everything we do.
Indeed, our place is perfectly located to visit the city, and offers many options for relaxing and recovering from a stressfull life.
You are more than welcome to renew the experience and we are looking forward to it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.