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“Wonderful Riad.” 5 of 5 stars
Review of Riad Chayma

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Riad Chayma
8 Derb Taabout | Bab Doukkala, Medina, Marrakech, Morocco   |  
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Hotel amenities
Ranked #55 of 1,031 Marrakech B&B and Inns
Leigh on Sea
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Wonderful Riad.”
5 of 5 stars Reviewed May 1, 2013

Having just come back from a 4 night stay at the Riad Chayma we can only agree with other comments posted. From the time we arrived to the time we left, we were looked after by Shareef and Adil and not to forget the girls in the backroom/kitchen.
We stayed in the Jasmine Suite which was very comfortable and met all our requirements. One word of warning, if you want a light lunch, don't go for the burgers!!!! Very filling. It is tucked away down a small sidestreet off a very busy local market which seems to be in full flow from morning till night. We learnt to dodge the many bikes/scooters, donkeys etc over the course of our stay. The immortal words of "Bike Alert" were mentioned many a time.
The position of the Riad is ideal for both the new town and souks and square. we recommend a trip to the Atlas Mountains and Aziz is just the man to take you.
All in all, we had a wonderful stay, thanks to our new friends Shareef, Adil, Aziz and co. We look forward to going back one day to meet them again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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153 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • French first
  • German first
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2013

We stayed at Riad Chayma in honor of my 30th birthday during the first week of January 2013. There are simply no words to describe the exquisite beauty, calm, charm, and exemplary customer service that we experienced at the riad. Tucked away in a side street, away from the bustle of a colourful local market, the riad is quite simply an oasis. We were greeted by Shareef, a wonderful host, who fast became our good friend! He served us fragrant mint tea, supplied us with maps and advice, and showed us to our suite - Bougainvillea.

Our accommodations were heavenly, with crackling fires lit every night in the fireplace of our private living area. We opted to have dinner in the riad on our first night and could not have been more delighted with both the food and the service. An intimate candlelit setting complemented the sumptuous meal perfectly. Order the beef and prune tagine - delicious!

The location of the riad is fantastic. If you turn left out of the alleyway and walk straight down you will be in the Souks within 15 min (or longer if you are like us and stopped to take photos of everything!) After our first day braving the hustle of the markets and dodging motorbikes, it was a real treat to have twin massages in our suite!

The following day we indulged in a hammam which, like the in-suite massages, was also arranged through the riad. We were scrubbed and pampered to perfection. And on our second to last day we opted for a day trip to the Atlas mountains where we climbed to waterfalls and took in the breathtaking views.

I was incredibly sad to leave at the end of our trip, but I enjoyed the experience of a lifetime. Superb staff (thank you Shareef and Adil!), gorgeous accomodations, and a truly personalised visit. There is so much more I could say about Riad Chayma (the efficient airport transfers, the plush bedding, the late night chats with Adil), but I will let it speak for itself. If you visit this riad you will never forget it!

Undoubtedly the best riad in Marrakesh.

Room Tip: If you travel in the cooler winter months, choose a suite with a fireplace. It adds such a cosy touc...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monrovia, Liberia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2013

Excellent reception, staff. Location is right in the middle of the action we were looking for. Staff provided excellent local recommendations for eating and entertainment. Food at Riad was good. Room was near excellent and had everything we wanted/needed.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ljubljana, Slovenia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 31, 2013

In the middle of an untouristic and lively street of Marrakesh, we stayed in the calm, perfectly designed Riad Chayma. We enjoyed the peace of the hotel, the beautiful patio and the amazing kindness of the staff. We could always relay on their reccomendations and they kindly organized everything (rent-a-car, hammam ...). They picked us up at the airport, offered a free dinner, included in the hotel offer (best is to book directly via the hotel web-page) and prepared a lovely breakfast on the roof terrasse. It was always so nice to return from our trips - and see the welcoming kind smiles. We also appreciated the combination of traditional and modern design a lot.
February is a good time to visit Marrakesh - not to hot, not too many tourists.

Room Tip: There are not many rooms in Riad Chayma. In the higher floors there are bigger rooms or appartments...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 4, 2013

9 of us stayed at Riad Chayma Thursday to Sunday weekend before last (21st to 24th Feb. 13). It was one of the best holidays I've ever had. Location is excellent and the service received from the owners and housekeepers both before our trip and whilst in Marrakech was exceptional (many, many thanks to Sharif). I can highly recomend this beautiful Riad.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

Top place to stay. Has every thing you need, rooms are beautifully done in Moroccan theme. Quiet oasis from the wonderful hectic medina buzz which runs right past the entry to the riad. Shareef the manager was very helpful with any questions and recommended some good places to eat. We did the day trip to the Atlas mountains and Ourika valley. Amazing views in the valleys and some of the sights in the berber markets I'll never forget. Aziz our guide was very good. Spoke english well and is very passionate in the way he describes his country. Well worth the cost of the tour.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
1 review
5 of 5 stars Reviewed February 18, 2013

We spent 5 nights in Riad Chayma in Jan 2013
The trip was a birthday present and the location was only revealed to me a couple of hours before getting on the plane. Days before departure I felt very much under the weather and had been sick numerous times, almost to the point of where we can very close to cancelling the whole trip. However, high on medication and a bit of courage we jetted off. It was our first time to Morocco and we had no idea what to expect.
At the airport we were greeted by Aziz, who was waiting there with surname on card, something that was also organised as part of the present and of course is not the norm.
Aziz drove us to the gate of Bab Doukkala; proudly mentioning he had worked on building the Riad in which we were staying. I must admit when Aziz turned off the ignition and said “we are here” my heart sank. He had dropped us in what seemed to be the middle of an old-school market, the noise and hustle and bustle of the locals carrying out their trades or day to day activities was immense and chaotic. I remember thinking “you are a long way from home now!”. To be honest as Aziz helped us carry our bags to the Riad I was extremely worried I could get better in this sort of environment where cleanliness and sanitation seemed very minimal from the outside.
Alas, open the doors of the Riad Chayma opened and I think myself and my partner both made a collective sigh of relief!. The contrast between the hustle and bustle of the street outside and inside the Riad was amazing. This would be out solace from the madness outside, peaceful, clean and seemingly friendly staff, still feeling absolutely terrible, I though there is at least a chance I can get better here.
Once settled in the guest lounge we were greeted by Shareef who took the time to sit with us offering out some Moroccan tea, biscuits and a map to keep with ideas about where to go and routes to take.
The first evening we ate a 3 Course dinner at the Riad and it was indeed one of the best traditional dishes we received during our stay.
We stayed in the Saffron Suite, which while not the biggest of all the rooms was very comfortable. It had a seating area, an iPod docking station and free Wi-Fi access could be reached. The room shape and black marbled bathroom were standout features.
By the time I woke up the next day –health had improved and it was time to start enjoying the holiday.
Breakfast is on the roof top (weather permitting) and it was fantastic. Our favourite meal of the day, we used to look forward to waking up to it. The Omelettes were a clear winner.
The Riad is ideally placed so everything is within 10-20 minutes walking distance. New city on one side, the medina on the other. The Jamaâ El Fna square is a 10- 20 min walk depending on your speed.
There are two ways to reach this - dont always go throught the souks to reach the square if you want a little peace and quiet.
I would highly recommend the bus tours which can be picked up just at the front of the square. We were able to view a lot of the city and sights via this mode of transportation for a relatively cheap price. You can get 1 or 2 day tickets for use when and where you want – pop on – pop off at very regular intervals.
On the 3rd day with very little notice Shareef organised a trip to Essaouira for us. Anas was our driver for the trip and he was extremely professional with good English and a good sense of humour.
There are a lot of things going for this Riad but the one defining thing that would make me return is the staff.
On the final night I came home to surprise birthday cake that Shareef and my Partner had organised prior to arriving. Nothing had been overlooked – everything “I” was dotted and “T” crossed.
Thanks again to everyone at Riad Chayma for making our trip one to remember - Shareef, Adil & Sana
Adil was fantastic and over obliging but a special mention must go to Shareef, who even walked us to a restaurant one evening so we wouldn't get lost. Also I believe he had a part in the birthday cake (as he was a chief in a former time) so thanks very much for that. ;)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Chayma

Also Known As:
Riad Chayma Hotel Marrakech
Riad Chayma Hotel
Address: 8 Derb Taabout | Bab Doukkala, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #55 of 1,031 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
English speaking Riad in Marrakech Medina, Morocco. Romantic Honeymoon Packages, Special sale rates & Free room nights. Riad Chayma holds true to the meaning of its Arabic name. A fusion of traditional Moroccan architecture, artisan lighting and bespoke furniture, together with high quality modern fixtures, fittings and linens; combine to create a beautiful Moroccan home away from home. Located in a traditional neighbourhood within the Medina walls and perfectly placed between Jemaa El Fna and Marrakesh Plaza. Giving you easy access to explore the old and new cities. English owned and managed. Riad features luxury suites, daily breakfast, fireplace, roof terrace, swimming pool, free wifi, concierge service, airport transfers, day tours, gourmet meals. ... more   less 
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