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“Quantum of Solace” 5 of 5 stars
Review of Riad Chayma

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Riad Chayma
8 Derb Taabout | Bab Doukkala, Medina, Marrakech, Morocco   |  
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25% off room rate
Ranked #66 of 1,072 Marrakech B&B and Inns
Cork
1 review
“Quantum of Solace”
5 of 5 stars Reviewed February 18, 2013

We spent 5 nights in Riad Chayma in Jan 2013
The trip was a birthday present and the location was only revealed to me a couple of hours before getting on the plane. Days before departure I felt very much under the weather and had been sick numerous times, almost to the point of where we can very close to cancelling the whole trip. However, high on medication and a bit of courage we jetted off. It was our first time to Morocco and we had no idea what to expect.
At the airport we were greeted by Aziz, who was waiting there with surname on card, something that was also organised as part of the present and of course is not the norm.
Aziz drove us to the gate of Bab Doukkala; proudly mentioning he had worked on building the Riad in which we were staying. I must admit when Aziz turned off the ignition and said “we are here” my heart sank. He had dropped us in what seemed to be the middle of an old-school market, the noise and hustle and bustle of the locals carrying out their trades or day to day activities was immense and chaotic. I remember thinking “you are a long way from home now!”. To be honest as Aziz helped us carry our bags to the Riad I was extremely worried I could get better in this sort of environment where cleanliness and sanitation seemed very minimal from the outside.
Alas, open the doors of the Riad Chayma opened and I think myself and my partner both made a collective sigh of relief!. The contrast between the hustle and bustle of the street outside and inside the Riad was amazing. This would be out solace from the madness outside, peaceful, clean and seemingly friendly staff, still feeling absolutely terrible, I though there is at least a chance I can get better here.
Once settled in the guest lounge we were greeted by Shareef who took the time to sit with us offering out some Moroccan tea, biscuits and a map to keep with ideas about where to go and routes to take.
The first evening we ate a 3 Course dinner at the Riad and it was indeed one of the best traditional dishes we received during our stay.
We stayed in the Saffron Suite, which while not the biggest of all the rooms was very comfortable. It had a seating area, an iPod docking station and free Wi-Fi access could be reached. The room shape and black marbled bathroom were standout features.
By the time I woke up the next day –health had improved and it was time to start enjoying the holiday.
Breakfast is on the roof top (weather permitting) and it was fantastic. Our favourite meal of the day, we used to look forward to waking up to it. The Omelettes were a clear winner.
The Riad is ideally placed so everything is within 10-20 minutes walking distance. New city on one side, the medina on the other. The Jamaâ El Fna square is a 10- 20 min walk depending on your speed.
There are two ways to reach this - dont always go throught the souks to reach the square if you want a little peace and quiet.
I would highly recommend the bus tours which can be picked up just at the front of the square. We were able to view a lot of the city and sights via this mode of transportation for a relatively cheap price. You can get 1 or 2 day tickets for use when and where you want – pop on – pop off at very regular intervals.
On the 3rd day with very little notice Shareef organised a trip to Essaouira for us. Anas was our driver for the trip and he was extremely professional with good English and a good sense of humour.
There are a lot of things going for this Riad but the one defining thing that would make me return is the staff.
On the final night I came home to surprise birthday cake that Shareef and my Partner had organised prior to arriving. Nothing had been overlooked – everything “I” was dotted and “T” crossed.
Thanks again to everyone at Riad Chayma for making our trip one to remember - Shareef, Adil & Sana
Adil was fantastic and over obliging but a special mention must go to Shareef, who even walked us to a restaurant one evening so we wouldn't get lost. Also I believe he had a part in the birthday cake (as he was a chief in a former time) so thanks very much for that. ;)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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185 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

This is a lovely boutique-sized hotel. The staff at the Riad were all very welcoming, I have to say Shareef is a true asset. He was very helpful in all aspects, from eating out to shopping advice in the souks! I am very grateful for the service received, which exceeded my expectations.

The location is great, as soon as you step outside you are few feet from the 'hustle and bustle' and as soon as you step back into the Riad you are whisked away into a calm tranquil. I booked the transfers and do recommend you do as it could be a little tricky to find the hotel without knowing exactly where to go!

I stayed in the Saffron suite, this was very tastefully decorated, love the raised bed platform, amazing black marble bath!

Needless to say but I would recommend Riad Chayma to all family and friends looking to visit Marrakesh.

You must taste the Mint Tea!

Room Tip: Saffron suite is on the 1st floor alongside the 2 larger suites.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 9, 2013

Right from the pre-arranged pick-up from the airport we greeted very warmly. The manager made us very welcome and the service was excellent. On behalf of our group he made a number of reservations and provided lots of tips and suggestions. We also booked a couple of nice trips through the Riad with Marrakesh Keys Travel Day Tours.

The Riad is around 10-15 mins walk away from the souks and Jemaa el-Fnaa square and 15-20 mins walk away from the new town and we found quite a convenient base for visiting places.

The Riad is decorated in a traditional fashion with modern finishings, a good blend of old and new. Our room (Saffron suite) had the same ambient Moroccan lighting used around the Riad and also came with a combined aircon/heating unit which we used in the cool evenings. The bathroom had a luxurious feel with the large marble bath and dual 'his and her' sinks and a large overhead shower head. 2 bathrobes were thoughtfully provided. The hot water was always plentiful, though it was quite slow to fill the bath.

Each morning we were greeted on the roof terrace with a freshly cooked omelette with fresh juice and coffee, along with bread and various jams. The daily changing crepes and cakes and omelette were delicious.

If you are light sleepers like us, I should mention that you may hear the early morning prayer calls from the mosque down the road. Annoying at first, we got used to it by the end of the trip and it became part of the whole Marrakesh experience.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 6, 2013

Riad Chayma successfully marries chic accommodations with a staff that goes above and beyond to ensure that their guests feel at home. And what more could one ask for when on such an adventure in Marrakesh?!
From the moment we were greeted just inside the walls of the medina, and after a short stroll to the riad itself, when we were finally escorted to our Saffron Suite, my friend and I knew we had made the perfect choice.
We spent 3 nights in Mid-December 2012 and wished we could stay longer. My only regret is not having the opportunity to meet the owners in person to relay to them just how much we enjoyed our time at the riad. And everything recommended by Sharif (sp?) was spot on.
It is, indeed, ideally located to explore the medina, palaces, souqs and the "Ville Nouvelle" (new town).
I would highly recommend the Riad Chayma and would not hesitate to book another stay myself in the future...Insha'Allah!

Cheers,
Natasha, Connecticut, USA
PS: I apologize for the long delay in getting this review written :-)

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2013

We booked the Orange room for 4 nights in this elegant & cosy Riad. The service & staff were fantastic from the minute we landed in Marrakech. They arranged to collect us from the airport, were very happy to organise excursions / dinner reservations and answer any questions we had.

It's a great place to come back to after a VERY busy day sightseeing & shopping. Marrakech can be a crazy, busy & hectic place, so returning to Riad Chayma to recharge the battery was ideal.

The breakfast that was included in with the rate was a great start to the day. Plenty to choose from & the Moroccan pancakes were lush! You can also choose to have breakfast on the roof terrace, but only if the sun is shining :-)

Room Tip: The Orange was perfect for us!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 28, 2013

We slept in the Orange Room for 3 nights. The Riad is very clean and positioned near to all sights. The Staff was very helpful. Sharif booked us up for a hamman, restaurants and suggested the best things to do and not do. We also had lunch at the Riad on the last day. It was delicious. The Riad seems bigger in the photos though we found it amazingly comfortable. The breakfast is so delicious and offers all you may want. This Riad is fantastic.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2013

I stayed at Riad Chayma for the second time from 1 January to 5 January 2013 in the Mint Room along with my cousin. We were greeted at the airport by our driver and were immediately taken to the riad which was a short trip from the airport. Upon arriving to the riad, it was as beautiful as the last time I was there, with some great additions such as a plunge pool. Each day we had a lovely breakfast spread which changed each day for variety. On our first day we had a driver in which we hired for 1/2 a day. Aziz (who I highly recommend!!!!) took us to the Palmeraie for a camel ride, and to a couple of sites and then to Un Dejeuner a Marrakech for cocktails and appetizers. We then went off to Les Bains de Marrakech for a lovely spa afternoon. Thereafter we had dinner, through recommendation of the riad, at Le Comptoir where there was also a belly dancing show which was a great experience! The following day, the riad arranged for us to head to the Atlas Mountains for the day ... a stark contrast to the hustle and bustle of Marrakech, it was quite beautiful and picturesque. Upon our return we headed for dinner at Jamaa el Fna for amazing authentic Morrocan dinner. On the 4 January 2013 we explored the souks ... but could not find the leather knapsack and jewelry box that I wanted. Shareef took it upon himself to bring a selection of leather bags and jewelry boxes to our room at the riad for my cousin and I to choose from! We then had an AMAZING high tea lunch at the riad followed by a dinner cooking class at La Maison Arabe.

My overall experience at the riad was lovely, and any hiccups were immediately corrected by the staff there. The mint tea and food was superb and the riad was an excellent value for the service that we got (booking trips for us, answering my many emails since July 2012, walking us to La Maison Arabe, preparing early breakfasts for us to accomodate our early tour departues etc.). Its convenient location enabled us to walk almost everywhere and we felt extremely safe as we are two young, under 30 women from North America. Thank you riad Chayma for another unforgettable experience. I will be sure to come back inshAllah!

Samantha, Toronto, ON

Room Tip: The Mint room was perfect us. However, the next time, I would like to stay in either the Deluxe Bo...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Chayma

Address: 8 Derb Taabout | Bab Doukkala, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #66 of 1,072 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 5
Official Description (provided by the hotel):
English speaking Riad in Marrakech Medina, Morocco. Romantic Honeymoon Packages, Special sale rates & Free room nights. Riad Chayma holds true to the meaning of its Arabic name. A fusion of traditional Moroccan architecture, artisan lighting and bespoke furniture, together with high quality modern fixtures, fittings and linens; combine to create a beautiful Moroccan home away from home. Located in a traditional neighbourhood within the Medina walls and perfectly placed between Jemaa El Fna and Marrakesh Plaza. Giving you easy access to explore the old and new cities. English owned and managed. Riad features luxury suites, daily breakfast, fireplace, roof terrace, swimming pool, free wifi, concierge service, airport transfers, day tours, gourmet meals. ... more   less 
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Also Known As:
Riad Chayma Hotel Marrakech

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