On arrival at the ariport my pick up service was not there. the phone number of the Riad did also not work... When I finaly managed to arrive at the Riad I was told the number would "of course" nt work, only from France, and the pick up service would arrive somewhen later.
At my room, unfortuntaely I did have a very weak Internet connection in my room, most of the time it didnt even work at all. I kept asking the employee in charge, Amin, to help me, but his reaction was very strange. I even offered to move into a different room, but he reacted in a harsh rejective way. This issue was extremely important to me since I need to check on the Internet for my job, and I kept waiting for his solution.
The Riad employee Amin seemed to have a different view on my needs, though. He told me it would be my lack of speaking "proper french" that I am not happy with the internet connection. I always stay friendly and even do my best in trying to speak french to people who do not understand any English, and most people do understand my french, I even live in France, close to the swiss border.
It was very sad to me and I do not understand why a Hotel employee does not return a normal, friendly behaviour. His attitude was unprofessional and absolutely inapproriate, giving a single female traveller a hard time.
Amin turned my request into some personal offending wich is beyond my understanding. I never expected this kind of behaviour, as I was told that Moroccans are very nice, polite and helpful people. I decided to leave the Riad. On checking out Amin then refused to take my credit card and made me find an ATM and walk all the way with all the money in my pocket back to the Riad to pay. This made me feel very insecure. I am glad I found a much friendlier place.
- Official Description (provided by the hotel):
- Laissez-vous envoûter par le charme du Riad RABAHSADIA.A deux pas du tumulte de la célèbre Place Jamaa El Fna, dans le quartier pittoresque de Bab Doukkala, se niche ce havre de paix et d'harmonie.Récemment restauré dans le respect des traditions : accueil, confort et service, définissent parfaitement cette Maison d'Hôtes.Vous pourrez rêver dans son patio ombragé, boire un thé à la menthe dans son salon marocain ou vous rafraîchir aux heures chaudes, dans son bassin mauresque. ... more less
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