Cristian and Boujema,
Thank you for creating and executing an excellent, flexible and wide ranging Morocco experience. We enjoyed the diversity of landscape ranging from desert to mountain to sea to urban to rural. We enjoyed the authentic riads, most of the dinners and the choice of restaurants for our lunch as well as dinner alternatives to the hotels when requested.
Regarding the riads and kasbahs, the hotel owners and staff were very friendly and welcoming to us. One suggestion for setting expectations for travelers in the future is that these establishments shouldn’t be billed in the material as 4 star accommodations as these places don’t compare to other 4 star hotels in Western Europe. They were nice, but not 4 stars. We suggest you avoid referencing stars at all and simply say authentic xx century riad.
It was great that the tour price included breakfasts and dinners at the riads. In the future, you might ask the owners to ensure more diverse menu selections vs. having tajine night after night after night. Also, the breakfasts could be improved somewhat. We would have liked more fruit and a broader array of breads and pastries vs. Moroccan bread morning after morning after morning.
We wanted to express our sincere thanks and great service that Boujema provided throughout our trip. We felt safe and secure the whole time when Boujema was with us. He gave us good guidance on where to explore each city on our own, allowed us the appropriate amount of time given to self-discovery, and he displayed excellent knowledge of Morocco’s country, history, monuments, culture, etc.
Thank you again for the lovely trip and experience of beautiful Morocco.
Jane and Lynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 15, 2013
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First of all let me thank you for your compliments. It gives us great pleasure to know that you have found your private tour excellent, flexible and wide ranging despite a the few details that you mention. You are right, since we mostly work with small intimate boutique and luxury Riads, kasbahs and eco lodges it makes no sense to keep the star rating since most likely visitors expectations will not be met when dealing with a strict star rating. For instance, an eco lodge in Ait Benhaddou may have a 3 ***+ comfort with a 4 ****+ service and 4 **** cuisine. Where do you place it ?
We have taken note of your remark and we are now glad to confirm that by the time this response will be posted the old star rating will be obsolete and we will have our new own accommodation standards available. Instead of 4 star, 4 star plus and 5 star we will now have three levels called: Dreamers, Privilege and Divine which we find, resume much better the nature of each level.
Thank you again for your suggestions.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.