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“Awesome place!!!” 5 of 5 stars
Review of Domaine Rosaroum

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Domaine Rosaroum
Sidi Yahia - La Palmeraie, Marrakech 40000, Morocco   |  
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1 review
1 helpful vote 1 helpful vote
“Awesome place!!!”
5 of 5 stars Reviewed 2 weeks ago

Everything was exceptional! The rooms are great, calm, spacious and very charming.
The staff were on top of their game. The food was amazing! Abdelkader made our stay so luxury always busy taking care of us.
Imen the chief of staff made our stay incredible organising quad in the desert during sunset, Camel ride.
Some singers and dancers came to the villa for my friend's birthday it was a really fun night.
I would definitely recommend all those activities!!!

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • French first
  • Any
English first
London, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the best luxurious experience ever for a long time and such a good price!
Everything was perfect !
Food was Excellent thanks to the lady who was there for cooking!
Service : amazing ! always someone that you don't see that is here for your service !
Driver available 24/24 !
Activities so nice : Quad, swimming pool, chilling in the garden, Hamam !!!
I will go back for sure ! so good to relax a week or a long weekend !!! I recommend it you will be so pleased !!!!

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Really beautiful villas with an oustanding service. Staff was great and very helpful in particular Imane who took care of us the whole stay. The drivers were also very professional and always on time. This is the perfect place for a nice holiday in the Palmeraie with family or friends. Highly recommended. If you can, try to book one of the bigger villas, a bit more expensive but totally worth it !

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed November 10, 2014 via mobile

The place itself is absolutely beautiful,,no disagreement there,,we had a driver by the name of Yusuf that was looking out for himself all the time to see how much money he could make off us,,at no time were we told before we got there what you can and what you cannot do we went
To Marrakesh for a couple of reasons and when you get six guys going to Marrakesh One of the reasons is too enjoy the nightlife that Marrakesh has to offer with all the trimmings that go with it,,if your family with children then it's probably fine but if you're just a bunch of guys going out to Marrakesh for a fun time then please I implore you not to book this place because it will let you down massively and I can't repeat massively enough times ,,and to add to that we had no Wi-Fi for four days that we are there they always came out with excuses all the time so when they say free Wifi what it means is NO Wi-Fi,, we were constantly on the telephone to them to get stuff and all you ever got was excuses and we were going to be charged transfer fees for this and for that and over the odds by charging this by the Euro,, in the end we refused to pay,, I know there's a lot of positive reviews if not all on this specific resort but believe me if you're a bunch of guys do not capital letters do not go there because you will be sadly very very disappointed like I was and broken hearted after spending all that money,,,,,

  • Stayed November 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domaine R, Directeur général at Domaine Rosaroum, responded to this review, November 12, 2014
Dear Mr Tarzem,

I am very surprised about your comment regarding our resort, "IT IS COMPLETELY FAKE".
In fact you should tell the thruth from the begininig to all the people reading your comment, "the only reason you came in our resort was to bring in PROSTITUTES" and "YES WE TOLD YOU IMMEDIATLY WHEN YOU BOOKED OVER THE PHONE THAT IS IT STRICTLY FORBIDEN NOT ONLY IN OUR RESORT BUT IN MOROCCO IN GENERAL" We told you about it not Once BUT MANY TIMES, and you said "Ok we have no problem" about it. Also when you arrived you signed "THE GENERAL CONDITIONS during the check-in and it is also mentioned on it".

Let me tell you, and you know it that there is no rule specific to our resort, it is a Morocan law, and I am sure that you respected the law of a country when you visit it... We protect our customers from the authorities while respecting the rules of our country.

Now let's be honnest and say what happend, after comming drunk with prostitutes from a club, you injured our manager Mrs IMANE, just because she repected the law of any other hotel in Morocco (and you were perfectly aware of it).

Most of all I am suprised because many persons that were in your group of friend directly appologized to us for your behaviour, the next morning and we accepted their appologies.

Finally about the Wifi, there was an internet issue around the city that afected most hotels, we directly provide you for free a 3G-Modem enabled phone with free international calls and internet, you should have Mentioned that in your comment so people know the thurth.
We also offered you car tranfers for the inconvenience, and airport transfers and you were welcomed even better than any customer.

Would you please Sir, next time you review a Resort/Hotel, let's be honnest from the begining.

Regards,

The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 7, 2014

The service was just perfect. Just wake up in the morning and the breakfast is served 20min later. You don't need to ask, the guys just know !
Everything can be booked very easily from the hotel (quad, restaurant, massage,...), just tell the receptionist and she'll do the rest.
Definitely recommended.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

We stayed at the villa as a group of freinds, our experience from the beginning right up until the end of our stay was brilliant! The service is excellent and beyond expections, we received a very warm welcome from the manager Zohra who made our stay absolutely lovely, we we were impressed with the speed and efficiency of the services provided that included maid services, cook, reception, driver, manager and director, an exremely positive attitude from all, and very helpful and polite, villa was always clean and timekeeping of driver, yusuf excellent, the arrangement of hammam was fast and the experience was so relaxing, really impressed with the manager zohra who took care of all our needs with professionalism that included arranging quad biking, food shopping and cook services ensuring food was at the top standard and might I say, it was fantastic! Even the director of the resort, Mr David made direct contact which shows how much importance they give to customers and values their feedback, we were blown away by this.
Absolutely amazing experience and no room for any complaints, recommended very highly, warm and friendly staff, very efficient and professional, villa is absolutely beautiful and gorgeous, a dedicated maid that provides a very good cleaning service, fresh clean towels provided daily, will definately go back as it was so good.
Thank you guys for a lovely stay
Roshim and Co

Stayed October 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed July 30, 2014 via mobile

Place located 15 min away from city center and aprox 20 from the airport. Having said that, they will drive you anyway you want. Could choose self catering or for additional money they will provide catering service. It is excellent service & great food in beautiful surroundings. Absolutely amazing

Was this review helpful? Yes 6
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Domaine Rosaroum

Address: Sidi Yahia - La Palmeraie, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #7 of 190 Specialty Lodging in Marrakech
Price Range (Based on Average Rates): $$$$
Number of rooms: 14
Official Description (provided by the hotel):
The Rosaroum Domain was founded in 2010 by a family that’s been living in Marrakech for over 35 years. This domain was created to answer a very specific demand, this being to make luxury become accessible and having a wellbeing experience in Marrakech. All this takes place in a very family atmosphere.In 2012, the Domain was complete and almost ready to greet guests: the gardens had expanded, the tree and flowers varieties had multiplied… In the end of 2013, the Domain will take off thanks to the delivery of its final master piece: the Traditional Spa.“It’s not just another real estate project, it’s our passion and the commitment to always propose the best welcome, services, culture, that we want our guests to discover and share with us through our villas and the advantages we offer. Today, you can not only find a profusion of rental opportunities in Marrakech, but also expect the quality and reliability that have granted us a class category A”This corroborates the quality of the villas but also of the services which accompany the clients daily. We additionally insist on the fact that each villa has an individual swimming pool and a private garden in order to respect the intimacy of each couple or family staying in our Domain that wants to relax in the sun in private.Whatever the site you discover in our Domain, you’ll feel at home whilst enjoying our hotel tailored quality services and our concierge service which has the best contacts and partners in Marrakech.Because your time is valuable, the whole team of the Domain is at your disposal to make your stay a success. When coming to the Rosaroum Domain, you are sure of entering a place of tranquility thanks to a quality stay trew our luxury rooms and living rooms, our services that will make this journey a unique moment.Let yourself be seduced by this haven of peace, make of having all inclusive holidays a habit, and discover an exceptional city thanks to its weather, history, and numerous activities… ... more   less 
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