After paying what I consider a lot of money (even more for them) for a day trip to Ourika Cascades, I was extremely dissapointed. First of all we had to hang around outside for over half and hour before our transport arrived, when it did it was cramped. We were told that we would have an English speaking tour guide ( we didnt, just the driver who spoke no other language except Arabic), we were also told that we would have a guided tour to the falls and then visit a traditional Berber house for mint tea which I was looking forward too. After 1 and half hours we arrived and the driver got out of van and said in sign language to meet back in 4 hours time. We had no one to guide us to the falls and no way of knowing whereabout they were. We were left on our own rather confused. We started walking and then started to be followed by many locals saying that for a further £3 each that they would take us there. We were annoyed as we paid enough already for this tour and it didnt seem fair that we should have to pay again more money as it was supposed to be included in the tour price. We eventually found the falls which were near impossible to climb - very rocky and steep and took a good half an hour to climb this vertical assalt course - you need to be v fit and have the right foot wear - which in not mentioned anywhere. After a lovely lunch 70dirhams for 3 courses on the river bank, we met back up and then went straight back to Marrakech - no stop at Berber village. If I had known that we would not be escorted on this trip, I would of organised a taxi instead - it would of worked out a hell of lot cheaper (20dirhams instead of 200!!!!!!) Just be careful that sometimes they promise things but do not deliver - after we got back, 3 of us went to the office and complained but to no avail. We would never use this company again and strongly advise anyone not to either. The next day we used another company 'Mami' which was luxury in comparison and so much more organised.
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