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“Amazing place and wonderful staff” 5 of 5 stars
Review of Riad l'Etoile d'Orient

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Riad l'Etoile d'Orient
5.0 of 5 Small Hotel   |   Derb Dabachi, Derb Moulay Abdelkader no52, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #175 of 1,041 Marrakech B&B and Inns
Barcelona, Spain
1 review
“Amazing place and wonderful staff”
5 of 5 stars Reviewed September 10, 2013

I had a four night stay in September 2013 . Just one hour after my booking I received a very kind email with details of the complimentary transfer from the airport to the hotel ........how efficient !!
The place is wonderful , neat and clean. Our suite had plenty of room and everything in it was working properly. You will be amazed by the professionally and kind staff , always attentive to your needs or requests . For Abla, the manager , the word "impossible" doesn't exist : just ask her and she will try to solve any problem or accommodate any need.
If I'll visit Marrakech again , this riad will be without doubt my choice again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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119 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Top Contributor
93 reviews 93 reviews
35 hotel reviews
Reviews in 50 cities Reviews in 50 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 13, 2013 via mobile

We had a four night stay in August 2013 just at the end of Ramadan. Could not have had a nicer stay - from meet and greet at airport to offer to store some luggage for us at the end of our stay - and everything in between we were made comfortable and looked after. We had a suite on the first floor - plenty of room to spread out, lovely bathroom and big comfortable bed with nice linen. Breakfasts on the terrace were a delight as was our dinner in on our last night. The location just off the main square was easy to get to ( and find our way back to - an important feature in the complex maze of the medina). All the staff were very friendly and helpful - would highly recommend this as a great place to explore all of Marrakech's delights from.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2013

My wife and I stayed at Riad L'Etoile D'Orient for four nights whilst on our Honeymoon in Marrakech.

What can I say? Absolutely superb!

The manager (Abla) very kindly upgraded us from the Atlas room to the Errakis room as it was free that week. On arrival we noticed that the staff had decorated the bed, tables and wash basin with rose petals! The Errakis room itself had everything you could need including a super sized bed, television, minibar, shower, toilet (with shattaf) and AIR CONDITIONING!

We ate breakfast at the Riad pretty much every morning and we were served freshly cooked omelettes, fresh fruit and freshly squeezed orange juice. There was also a breakfast buffet available if we needed anything extra. As for dinners at the Riad we ate there twice choosing the Chicken Tagine with fruit (apple and pear) both times. Stunning dish!

We also had a Moroccan massage at the Riad which was so relaxing I wanted a nap afterwards. As it happened I couldn't because we were having dinner shortly afterwards.

The staff at the Riad were wonderful and couldn't do enough for us. They did everything with a smile on their face.

Overall it was an absolute pleasure staying at the Riad L'Etoile D'Orient and my wife and I would recommend to anyone going Marrakech to stay there. Should we go back to Marrakech we would certainly be booking there again!

Steffi and Danny Davies

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2013

Had a great two nights in Riad l'Etoile following a two day trek up and down Mt Toubkal. Still in our trekking gear, our porter weaved through the souks and alleyways of Marrakech. We came across an unpromising doorway and feared the worst. We couldn't have been more wrong. From the moment the door opened and our first beer arrived until our final moments before departure, we were perfectly looked after. The manager, Abla, clearly knew what customer service was and did everything we asked of her, however unreasonable, in a charming way. She found us a UK travel adapter, brought us drinks wherever we sat, let us have use of our suite until departure (7pm) etc.
She even pretended to enjoy our British wit! If I ever go back to Marrakech, it will be to l'Etoile. Much better than the bland establishments in the New Town. Please be aware that the Riad is a high quality place. Breakfast was on the rooftop terrace as was the hot tub. Faultless!

Room Tip: Try a suite.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tring, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

This was a 4 night stay as a birthday treat for my wife. We wanted to explore old Marrakech and we didn't want to battle with taxi drivers every time we went out. A Riad is a guest house or small family hotel. It is not trying to be the Hilton. This one was in the heart of the Medina. Everything was within walking distance, if you could find it in the maze of alley ways. The Riad was absolutely spotless. All the facilities that you would expect in a modern hotel room were there in perfect working order with the exception of tea making facilities. Once you had befriended the reception staff you didn't want the instant stuff that is normally in your room. The local mint tea was so refreshing.
The staff were an absolute delight and couldn't do enough for you. We struggled with language sometimes but a smile from both sides and a bit of simple sign language always got a result. On our first night we had pre booked dinner on the roof terrace. It was really excellent. We went for the lamb tagine and none of the restaurants we tried locally could match it.
All in all a really excellent place to stay. Quiet, clean, friendly and a great location

Room Tip: The Atlas rooms were nice but small. They had all the facilities but space was at a premium
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2013

Lovely clean, fresh and modern Riad in the heart of the Medina, a stones throw from the main square (which makes it easy to find - as navigating your way around the medina can be tricky). A lovely place to come back to and relax away from the hustle and bustle of Marrakech. The Riad were staff were very helpful and welcoming, and we really enjoyed the breakfast on the roof terrace every morning

Room Tip: Giena Suite was lovely
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013

We were seven females on our first trip to Marrakech. We stayed at this traditional Riad in the heart of the Medina. The interior is very stylish and very clean. The hotel receptionist was very informative and helpful. The lovely thing about staying at this Riad was the way every thing was so personable. Having tea on the house every day was like chilling at home. We had our own guide every where we went. This is completely free of charge although tipping is left up to you. Of course we tipped, our guide Yassin was worth his weight in gold. My only critism is breakfast. Some one just needs to teach the lovely cooks how to make an omelette. It's a squashed fried egg. A bit petty I guess. Top tips for Marrakech, make sure you take your address with you. There are lots of Riads And local's won't know your Riad by name. You also get a better rate at Marrakech Airport.
If you want a cool night night out, check out Bo Zin bar and restaurant. Enjoy!
Kelly

Room Tip: There are seven rooms available. I saw three. All really nice.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad l'Etoile d'Orient

Address: Derb Dabachi, Derb Moulay Abdelkader no52, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #175 of 1,041 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Riad l'Etoile d'Orient 5*
Official Description (provided by the hotel):
Entirely rebuilt in 2010 the Riad Etoile D’Orient offers a refined setting combining tradition and modernity, reflecting sweet life and voluptousness. The Riad is exceptionally located at the heart of the bustling Marrakesh, at a two minutes walk from the Jamaà el fna square.Staying at Riad l'Etoile d'Orient is to discover the magic of a unique place in Marrakech ... more   less 
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