We had a four night stay in August 2013 just at the end of Ramadan. Could not have had a nicer stay - from meet and greet at airport to offer to store some luggage for us at the end of our stay - and everything in between we were made comfortable and looked after. We had a suite on the first floor - plenty of room to spread out, lovely bathroom and big comfortable bed with nice linen. Breakfasts on the terrace were a delight as was our dinner in on our last night. The location just off the main square was easy to get to ( and find our way back to - an important feature in the complex maze of the medina). All the staff were very friendly and helpful - would highly recommend this as a great place to explore all of Marrakech's delights from.