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“The BEST riad in Marrakech!” 5 of 5 stars
Review of Riad l'Etoile d'Orient

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Riad l'Etoile d'Orient
5.0 of 5 Small Hotel   |   Derb Dabachi, Derb Moulay Abdelkader no52, Marrakech 40000, Morocco   |  
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Ranked #176 of 1,043 Marrakech B&B and Inns
Vancouver, Canada
1 review
“The BEST riad in Marrakech!”
5 of 5 stars Reviewed February 25, 2012

My girlfriend and I stayed with Franck at Riad L'Etoile D'Orient for 2 nights in November 2011 and can honestly say that it was one of the best stay's we've had at any hotel, anywhere. Just a short walk from Jemaa El Fna - but still tucked away on a quite street - the perfect escape from the enjoyable hustle of life in the Medina.

From the moment we stepped in the door - the staff was friendly and accommodating. Franck so kindly upgraded us to a bigger room as well - a very lovely surprise.

The room was perfect. A wonderful spa-like bathroom; amazingly comfortable bed; robes and slippers - everything we could ask for after a 2 day trek up Jebel Toubkal.

We were asked what time we'd like them to have breakfast ready for us (another nice surprise, as I had no idea breakfast was included)! After an incredible sleep - we came downstairs to a great breakfast laid out just for us. Cereals, fruit, yoghurt, cakes and pastries, pancakes, juice, tea, coffee - just perfect!

Initially, we had only planned to stay a single night - but after our arrival, we immediately went to Franck to ask if we could stay for another night. We did not want to leave!

If/when we do return to Marrakech - we will no doubt stay at Riad L'Etoile D'Orient again.

We cannot recommend this place enough - stay, stay, stay!

Cheers!

-Greg & Lou

Room Tip: The one thing to keep in mind - Franck speaks French. His English is good - but it may be ideal to h...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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119 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Leamington Spa, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 19, 2012

My boyfriend and I spent 3 nights at this beautiful Riad at the start of November 2011. From the moment we stepped through the door we were astounded by the beautiful and luxurious surrounding. We were immediately offered some refreshing mint tea by Franck and then shown to our room and given a quick tour of the residence. Our room was one of the smaller rooms but had everything we needed for a short stay. The Riad is located just off Jemaa El Fna, so it's a fantastic location but you wouldn't know that it was in the middle of the Medina once inside, it is amazingly peaceful. We walked to all of the main sights, no need for transport. Breakfast was served on the roof terrace and consisted of morrocan pancakes, toast, preserves, fresh fruit, yoghurts, dried fruits, fresh orange juice etc.. We spent the early evening in the roof top jacuzzi, recovering from the days sightseeing. The Riad is absolutely spotless, the maids are very attentive and work hard to make sure that everything is in order. We didn't eat there but the food smelt amazing.

I would definitely go back, it was fantastic value for money.

Room Tip: Email the hotel before you fly and they will organise for you to be met at the airport, it was a lit...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne, Switzerland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 16, 2012

My wife had arranged everything for our trip to Marrakech, all i knew was she told me that the hotel price was very cheap and not to expect anything luxurious. We arrived by bus from the airport at Jemaa El Fna area and it took us 10 minutes walking to the hotel (5 min from bus stop to the main square and another 5 min to hotel). When we arrived in front of the hotel door, i started to understand what had been expected by my wife but as soon this very friendly lady; Abla opened the door. The hotel has this beautiful courtyard just like in the picture. It was stunningly beautiful! Our room was not very big but it's enough. I also realized that this hotel location is very convenient as it's only 5 min to the main square and 5 min to Pepe Nero restaurant (must try!). In fact, i didn't see any hotel sign which was closer to the square than our hotel. Location is very important if you decide to stay in the old town because it has so many small alleys and some teenagers (read: criminals) will insist to show you the way (although you have google map) and at the end they will rip your money off!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Top Contributor
71 reviews 71 reviews
54 hotel reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 15, 2012

The riad was beautiful and pretty close to the Jemaa al Fna, we just simply took the bus number 19 from the airport and walked about 5-10 minutes here. It would be easier if you have the google maps, since this area has so many small alleys which could confuse you, and too many local guys offer you to take you to the riad but you'll never know how much they asked for the money!
We arrived too early, around 11am, but the staff, Abla, kind enough to let us wait in the patio and gave us a refreshing local tea and snack, and she gave us a riad tour before our room was ready and helped us to reserved our dinner at Pepenero. Thanks to her.
Our room was smaller than I expected actually, but they have bigger room with higher price. The bathroom has a standing shower without the curtain so it's quite hard for us to keep the bathroom's floor dry and clean. The bed was comfy though, and we had a good sleep during our stay there. The free wi-fi connection is another advantage.
The lounge is the best part, it's beautiful, and since we got an early check-out, they arranged our breakfast there (because it's too cold on the rooftop).

Room Tip: I think the rooms on the second floor are bigger and nicer.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2012

This Riad is as beautiful as it looks! Just 2 mins from the Djeemaa El Fna so couldn't be in a better location. After all the hustle and bustle of Marrakech it is a pleasure to hide away and recuperate here (with some complimentary Moroccan mint tea) before heading back to the Souks. Staff are friendly and helpful yet maintain a discreet distance so you feel like you are home away from home. Can thoroughly recommend booking a spa treatment at the Riad. We had the hamman, gommage, emollient and 1/2 hour massage and it was amazing! Food is excellent too!

Room Tip: We booked a suite on the first floor but the ground floor/smaller rooms were lovely too
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 29, 2011

The camera hasn’t lied!

OK, a wide angle lens has clearly been used for the website pictures however the effect allows you to see how amazing this riad looks, rather than trying to give a false impression of size. The Etoile d Orient is like an oasis located two minutes from Djemaa El-Fna.

We met by Franck, on arrival and were ushered into the amazing atrium where we sat after being offered some mint tea and the opportunity to pause a moment after our travels. Franck then gave us a tour of the riad and explained the procedures relating to use of the Hamman, Spa treatments and hot tub which is located on the roof terrace.

After our mini tour, Franck showed us to our room. He kindly upgraded us from the Atlas room to the Fedka. The Atlas was the smallest room in the riad and would have been adequate for our needs. The upgrade was a pleasant surprise. All the rooms in the riad are beautifully decorated and furnished to high standard. Each room has a fridge and free WiFi is available. Tea and coffee facilities are not available in the rooms however was provided on request as well as ironing services. at no additional charge.

The impression we received from the staff was that if they could they would. This was made clear when we asked about breakfast times. We said that we had an early start the next morning due to a trip to Essaouria. We were asked where our pick up point was and what time we had to be there, then without hesitation we were told that breakfast would be ready at 06:30! Teas, coffee, orange juice, hot and cold milk, cereal, yogurt, toast, pancakes, fresh fruit, cheese and preserves were a welcome sight and made a full and hearty breakfast.

We are pleased that we chose this riad and would definitely stay again. Franck, Rashid Bushra and Majoub helped us to have a memorable experience.

Tip; I recommend arranging a pickup from the airport unless you know the Medina well. This advice applies to all who are staying in this area. It is more expensive than a petit taxi but removes the shock of standing on the edge of Djemaa El-Fna thinking where the hell do I go from here!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 26, 2011

Staying at the Riad L'Etoile afforded us an excellent opportunity to sample the delights of Moroocco. Situated in the heart of the Medina, it is ideally located to explore the street markets and to enjoy the Moroccan experience. The Riad was beautifully furnished, comfortable and home from home with friendly staff and an amiable patron. The roof top jaccuzzi in the midday Moroccan sun is one of the precious memories that we brought home with us to treasure. We would definitely recommend as great value for money, a luxurious treat and an unforgettable experience. Enjoy!
J& A Portsmouth, UK

Room Tip: We stayed in upgrated room which was just amazing, spacious, with mini bar and all extras making sta...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad l'Etoile d'Orient

Address: Derb Dabachi, Derb Moulay Abdelkader no52, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #176 of 1,043 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Riad l'Etoile d'Orient 5*
Official Description (provided by the hotel):
Entirely rebuilt in 2010 the Riad Etoile D’Orient offers a refined setting combining tradition and modernity, reflecting sweet life and voluptousness. The Riad is exceptionally located at the heart of the bustling Marrakesh, at a two minutes walk from the Jamaà el fna square.Staying at Riad l'Etoile d'Orient is to discover the magic of a unique place in Marrakech ... more   less 
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