Me and my husband booked our flights to Marrakech in April 2011 and spend some months deciding which hotel to stay at. There are so many to choose from, so many Riads! The l'Etoile d'Orient is a perfectly placed and wonderfully managed little Riad a 2 minute walk from the main square in the Medina.
The service was fantastic. The staff were always very friendly, bringing us whatever we needed or wanted. Free tea and biscuits. Our room was cleaned to perfection, fresh towels and even Moroccan sweets and fresh flowers left in our room every day!
We booked this trip for our honeymoon and had high expectations for everything. We weren't disappointed. We had free transfers from the airport when we arrived, we were upgraded to a suite room on arrival. We had mint tea and biscuits on arrival. We were given a tour of the Riad and once we had settled-in we discovered just how comfortable the bed was as we promptly fell asleep for a couple of hours!
We spend every day out discovering Marrakech which was hot and exhausting, coming back to this Riad was refreshing and a great oasis amongst the chaos outside. Stepping inside this hotel is refreshing. It's beautifully decorated, it's new and clean and there is always incense burning which fills the rooms with delightful smells!
Breakfast was served to us when we were ready, which suited us perfectly as we did sometimes sleep in a bit late in the mornings. The staff were brilliant though and had everything set out for us every morning.
There was some maintenance going on up on the terrace during our stay, which was not too much trouble. A little noisy in the mornings. They were building a jacuzzi which I imagine would be built very soon and will make yet another plus point for this beautiful Riad! Looking forward to returning here and seeing the finished work sometime.
A big thumbs up to Didier and his wife for making us feel relaxed, comfortable and welcome, and also for helping us find our way back from the maze of the souks on our last evening in the Medina!