We recently spent six nights at Riad Joya and have tried to think of how we could review this fantastic property to portray how exceptional it is. Nordine (Feisel as we called him) and his team exceeded our expectations everyday. We were very warmly welcomed and made to feel that the beautiful Riad was our home in Marrakech. Nordine ensured we went to the best money exchange place, he booked taxis for us daily and negotiated the right prices for us, so that we were well looked after. He walked with us to meet the taxi or to the restaurant he suggested for us. He made appointments for us to shop for carpets, nothing was ever too much for Nordine.
We also had the great pleasure of doing a cooking class at the Riad, which was very insightful to walk through the local markets and shop with Chef Medhi and learn how to cook wonderful Moroccan dishes.
We have owned Hotels for the past ten years and have always held guest service as our highest priority, we have never experienced such amazing service as what we had from Nordine and Riad Joya. We will return to Marrakech just to stay at Riad Joya, which is beautifully decorated and very centrally located, we will also return as the team genuinely made us feel that this is our home in Marrakech.
Well Done Riad Joya, Nordine and the Team, a wonderful stay that we will never forget.