We chose Riad Joya as our first stop as part of a three legged trip in Morocco with friends. From the moment we were greeted at the airport onwards, the service we received from all the staff was superb. We have never felt more welcome at any hotel in the world. The Riad itself is very conveniently located, and the staff were extremely helpful in giving us advice on where to go (and how). The rooms are clean, tidy and exude understated elegance throughout.
Some reviewers have complained about the price of dinner, but I can assure you it is worth every penny, the food we ate (four breakfasts, two lunches, two dinners) was fabulous and cooked absolutely fresh. We even got to observe the chef preparing the food so we could learn how to make Moroccan salads and tagines.
On the third leg of the trip, we checked in to a different Riad but found the service awful. We were able to call Fanan and Mahdi at Riad Joya at 9pm who immediately offered to accommodate us again at the same rate. The next morning Mahdi personally came to collect us, and settled us in again with his usual candour and extreme helpfulness. We are eternally grateful that he rescued us!
We will remember our visit to Marrakech very fondly, and this is due in a large part to how wonderfully we were treated at the peaceful Riad Joya. Thank you all for making us feel at home.
- Official Description (provided by the hotel):
- Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more less
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