After much research we chose the Riad Joya for a 4 day break away in May and we were not disappointed in any way with our choice.
The break was to celebrate a special occasion and the criteria for booking was somewhere small enough to give good service, close enough to walk to most things and traditional in style and appearance and I'm pleased to say this Riad performs on all levels.
The booking process was easy, we had the same contact throughout and adding special touches or making amendments to our plans was straight forward. We were collected from the airport by a driver and also one of the waiters from the Riad, after about 15 minutes we were driven to the walls of the medina, where we then had a 5 minute walk to the Riad, upon arrival we were offered a traditional Moroccan welcome and the obligatory mint tea and sweets which was a lovely start to the holiday.
We stayed in suite Naos for 2 nights and then moved to Ambregris for the final 2 nights, we had tours of all but one of the seven suites during our stay and they all looked light, spacious and had everything you'd need. The Riad is so peaceful and tranquil that you could easily forget your only a couple of alleyways away from the hustle and bustle of the medina but that's what makes this Riad so special.
All the staff at the Riad are wonderful, nothing is too much trouble but special mention must go to Noureddine, he greeted us upon arrival, was our butler and tour guide at times! He was our first port of call for help or advice on what to see and where to go during our stay, he's a credit to the Riad, he works so hard, is genuinely helpful and clearly enjoys his job and this made our stay perfect. Mehdi is the chef but he also served us our meals on occasion, he explained the menu's to us, made dishes especially for us, prepared the most amazing private dining meal on the terrace with traditional Moroccan musicians and open fire and even suggested going into the kitchen to see how the traditional tagine's are prepared.
Consistency is the key to a pleasurable holiday and all of the staff at the Riad clearly work hard to maintain this, even the housekeeping was exceptional, fresh water and fruit was replenished every time we had left the room, beds were made and the room cleaned with minimal fuss and without disruption in any way. We loved our 4 days at the Riad and cannot recommend it highly enough, I personally think you'd have to be extremely picky to find fault and its on our tick list of places to return to. Thank you for a wonderful stay!!
- Official Description (provided by the hotel):
- Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more less
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