This was by far the best small hotel I have ever stayed at. Words can't do this hotel justice as the service was incredible. The people were so nice, so helpful and the services they provide were great.
We arrived at the airport and had the hotel pick us up (highly recommend as it is not an easy place to find in the medina if you have never been there before) and they welcomed us with tea and baked goods. Nordeen the "butler" who seemed more like an enthusiastic owner trying hard to make his business thrive took care of everything and the other staff were also great. I highly recommend you eat dinner at the hotel on the room for one of the nights. The first night is a great night to try it as they introduce you to Moroccan cuisine with a tangine full of the local spices and taste. However you must alert them a few hours before that you would like dinner so they can go to the market and buy the fresh products for you. Ask Nordeen to do anything in terms of organizing or for recommendations. He's non biased towards friends or anything of that sort and is a great help.
In the rooms there is no TV but the hotel it self is an oasis in the middle of a busy Medina. It is a great place to relax and get away from the day's bustle and is a choice that you won't regret. The hotel has 7 rooms looking onto a courtyard in the middle and is truly spectacular.
Downside is that there is no pool but most if not all riads in the medina don't because of rules from the government apparently.
I highly suggest you stay in the median versus more american style hotels outside as it really gives you the true experience.
On the first day I suggest you get him to walk you into the square and show you the landmarks on how to get back as it may a little bit confusing.