We stayed three nights at Riad Joya this past November to our sheer delight. As it relates to the room, high-end finishes and linens made for a very regal setting. The room was immaculately kept on a daily basis, and was extremely comfortable and relaxing - very important after many hours spent navigating through the labyrinth that is the old city. Make no mistake, Riad Joya is very luxurious.
As it relates to customer service, Nordin contributed to our overall amazing experience in Marrakech. He was always available to offer advice, arrange tours, make reservations at restaurants, and engage in pleasant conversation. We cannot say enough about Nordin's service, let alone that of the rest of the staff who were always warm and very hospitable.
We highly recommend that any guest staying at Riad Joya have dinner in their restaurant. Truly one of the best - if not THE best - meal we had in Morocco. The breakfasts were fresh and delicious. A great way to start our days.
Riad Joya is an experience in of itself not to be missed.