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“Amazing experience, top service, perfect location!” 5 of 5 stars
Review of Riad Joya

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Riad Joya
Hay Mouassine, Marrakech 40000, Morocco   |  
Hotel website
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Hotel amenities
Ranked #23 of 481 Hotels in Marrakech
Certificate of Excellence
New York, New York, United States
2 reviews
“Amazing experience, top service, perfect location!”
5 of 5 stars Reviewed November 28, 2012

My friend and I stayed at the Riad Joya on recent trip to Marrakech for 4 nights - it was truly a unique experience to stay in such a beautifully restored building, amazingly decorated and with great service to match.

On location - the location cannot be beat - we were a 4 minute walk from Djema el-Fna, the souks and only a 15 min walk outside the Medina to Gueliz. All the best shops were right around the Riad as well, and it was incredibly convenient to be able to stop in throughout the day, drop things off, have tea, etc.

On service - Nordin & the rest of the staff are abolsutely amazing. They made staying in the Riad a unique experience with attention to detail, personal service, recommendations, and general help. Upon our arrival, Nordin mapped out eveything in the Medina for us and even escorted us to the square. Breakfast every morning was delicious - and you had the option of eating either downstairs in a nicer dining area or upstair in the terrace. At night, we were able to sit by the fireplaces and read and drink tea and eat pastries. We ate dinner in the Riad one night and it was hand down the best meal we had in our 11 days in Morocco.

It was a great experience to stay in such a wonderful riad and made Marrakech such a special place - I hope to be back!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Sao Paulo, SP
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 20, 2012

Excellent Riad for a wonderful stay in Marrakech.
Attention to details, great sense of hospitality, perfectly renovated riad and a truly customer orientated staff, make this place a 'must visit'.
Get there and ask the team to help out with your local needs: from golf to hammam, from getting a guide into booking a good restaurant, they will do it flawlessly.
Thanks a lot for the stay!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed November 9, 2012

I have never felt compelled to write a review of any hotel until staying at the Riad Joya- it was just so amazing and so unique that I must share! The Riad Joya was special for so many reasons. Aside from being absolutely gorgeous and impeccably designed the staff was unmatched. Nordin was available to offer any help, from picking us up from dinner late at night to ensure we did not get lost, to suggesting day trips that were not your usual tourist trap. He was one in a million.

At night, we would get home to candles lit, fresh fruit and figs replenished in our room. The food was also incredible to and completely catered to your tastes or restrictions.

They call their Riad a little Gem and I couldn't think of any better way to describe it- it is an absolute Gem within a very hectic part of town that offers the perfect level of peace and serenity you could ever ask for! I can't wait to go back!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed November 7, 2012

Taken as a whole package, undoubtedly the best hotel I have every stayed in. We recently spent a long weekend in Marrakech and Riad Joya was the highlight.

The riad is very beautifully designed. The attention to detail is very impressive. Our room, the Zanzibar, was very generously proportioned. I particularly enjoyed the oversized shower with the water falling from a spout in the ceiling.

Nordim, the major domo, and his staff are incredible. They are friendly without being cloying and extremely knowlegable. No request is too much trouble.

With this level of comfort and service the prices are a steal!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed October 23, 2012

Our family of three stayed for 5 nights at the Joya at the beginning of October. We were met by Noureddine and immediately felt welcomed. We were served warm tea and delicious sweets to begin our relaxation process at the Joya. Our room, the Naos, was beautifully decorated as is the entire riad. The room is spacious, we were 3 adults and the extra bed did not crowd the room and looked like it belonged there. Too many favorites about this riad, so to be brief -- Noureddine, without him to explain and guide us, we would have surely gotten lost and never found. The food, whether breakfast or dinner, prepared by their wonderful chef and served by the two nicest guys in the world, were amazing. Almost no reason to leave the hotel if you're looking for good Morocco food. We liked having wine on the roof terrace or in the courtyard before dinner. We thank Sophie, Noureddine and the entire Joya staff for an incredible stay. We want to come back soon.

Room Tip: Naos was perfect for a family of three
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 18, 2012

Where to start?? Unbelievably helpful and wonderful staff. A pleasure from inquiry to departure. Incredible rooms, facilities, breakfast and location.

Fantastic breakfast too.

It is somewhere I will never forget staying. A very special place that will always have a part of my heart. Thank you!!!

Stayed March 2012, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 7, 2012

All the five star reviews for the Riad Joya are no mistake. We stayed for five nights and I'm certain there is not a better riad in Marrakech. A riad is unlike staying in a full service hotel, but Nordin and the entire Riad Joya staff made the stay exceptional.

Marrakech can be extremely overwhelming for a first time visitor but Nordin and his staff will help you all the way through. In fact Nordin escorted us to and from dinner one evening which we would have otherwise never found. We also had three of our dinners at the riad, and as many have said, you really won't find more authentic Moroccan food anywhere in Marrakech.
As for the riad itself, it is designed beautifully and our room was very nice and serviced twice a day.

If we should return to Marrakech the Riad Joya is where we will stay!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Riad Joya

Address: Hay Mouassine, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #23 of 481 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more   less 
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