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“Lovely riad - fantastic staff” 5 of 5 stars
Review of Riad Joya

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Riad Joya
Hay Mouassine, Marrakech 40000, Morocco   |  
Hotel website
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Hotel amenities
Ranked #19 of 465 Hotels in Marrakech
Hattfjelldal, Norway
1 review
1 helpful vote 1 helpful vote
“Lovely riad - fantastic staff”
5 of 5 stars Reviewed November 29, 2011

Just spent four nights in Riad Joya with my girlfriend. A beutiful riad with great, serviceminded staff, perfect location near the centre of the old city and an calm and relaxing atmosphere. A perfect place for a romantic holiday.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2011

Just got back from a 3 night stay in Riad Joya. I spent ages searching the internet, trying to find the right place. Riad Joya was definitely the perfect choice, the staff are lovely and very helpful. The room was great, very quiet and clean. I came with a friend and was slightly apprehensive thinking that the riad would be too romantic for us but it definitely wasn't, we had a girly weekend and the riad was just perfect! Would recommend to anyone looking for some where special to stay in the Medina.

Room Tip: We looked around all the rooms and they were all great
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2011

Just back from a long weekend in the Riad Joya. From the polite emails when booking to the warm goodbye as you leave the service is fantastic. The location in the heart of the old city is perfect and once inside the Riad you leave the hussle & bussle of the city behind. Can't fault it and would recommend to anyone. Enjoy.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 5, 2011

Marrakech is amazing and slightly over whelming, so to discover the perfect retreat was a joy. Walking through the the Medina and down the tiny alley that led to the Riad Joya, gave no hint of what we were to find behind the door in the old wall. It truley was a Narnia moment. The beauty of the place is cleverly based on light and texture and pattern and is a million miles from the world outside its doors. But what makes it magical is the people. Khalid and his team are without doubt the nicest group of people that I have meet in any hotel in which I have stayed throughout many years of very happy travelling. Mahdi's food is delicious and clever and has a wow factor in its presentation. Service does not come any better than that provided by the smiling Fannam and the beautiful Oulaya. But our holiday was made special by getting to know Nouredine. He cared for us, guided us and enchanted us; the title 'Butler' comes nowhere near recognising his talents, he should be representing Morocco diplomatically! The personal service that we experienced was exceptional and executed with charm, courtesy and discretion. Marrakech alone will call us back but Riad Joya is what really won our hearts.

Room Tip: Every one different, every one gorgeous.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountainside, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2011

For our 25th wedding anniversary, my husband and I decided to celebrate in Marrakech. Since we had seen the beauty of Morocco on pictures and movies, we knew we had chosen the perfect location for our second honeymoon, but we were not sure what to expect in such an exotic and intriguing place. We decided to stay at Riad Joya. From the very beginning of our booking process, I knew that we had chosen the right location for our stay. Sophie, one of the owners, and Khalid, the manager, made themselves available to answer all of our questions and plan for our anniversary night and stay.

Our stay at Riad Joya was spectacular from the moment we arrived until we left. At check-in, we received a room upgrade courtesy of the Riad. Since we were not familiar with Marrakech, we were not sure how to spend our anniversary night and decided for the staff at the Riad to do all of the planning. Our only instruction to the staff was that we wanted to be surprised. We never expected to have such a magical experience! Khalid, Bordo and Fennane made sure we had an unforgettable evening at the Riad. Our dinner table was set out in the patio beneath the stars of the Marrakech night. The table, patio and water fountain were covered with rose petals; and a bottle of champagne was waiting for us, courtesy of the Riad. As part of the entertainment, Khalid and Bordo had traditional Moroccan dancers, where they displayed the beauty of the culture. For our dinner, the chef, Mehdi, made a five 5-course feast of traditional Moroccan food. We were in heaven savoring the variety of the cuisine and amazed with the salad course, which included an assortment of over 12 fine Moroccan salads. I highly recommend a cooking lesson with Mehdi whether it is in Moroccan or Italian food. Did I mention that we had the best vegetable risotto and pasta Bolognese at the Riad.

We will always cherish our moments in Marrakech. Our day trip to Essaouira was especially memorable as we had the company of Bordo; and we stopped at his village to meet his family. His mother was waiting for us with the traditional Moroccan tea and treats. The warmth and kindness of the staff at Riad Joya are exceptional. Although Marrakech and Riad Joya are truly beautiful, it was the staff at the Riad that made this the most memorable vacation and celebration. We will definitely be back again next year at Riad Joya with our daughters!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2011

I normally dont write review, mainly because Im working within the hospitality industry and I limited myself in reading other people views....
In this case I decided to make an expectation, why? Because most of the hotels I stay during my business trips fail to deliver the most important message to their guests: 'you are our most important guest in their hotel' This is were the Riad Joya won for me.
An epic combination of great product (Naos Suite), great service but most of all the gift given of 'relax sensation' that so much is need it to slow down and unwind.
If you are looking to treat yourself then Riad Joya may do a decent job and deliver your expectations. Enjoy! Stefano

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2011

From the minute we landed to the moment we left for the airport first class everything,...accommodations, personalized service, what ever you wanted or wished for was able to be obtained. . This posh environment was designed by a famous italian architect so you can just imagine. We stayed in the suite Dar Arabe (Moroccan theme) that was on the upper level, quiet spectacular. Thanks to all that contributed to our perfect vacation....El.Bodo, Khalid, and Fannane. Denise and Lynda

Room Tip: The rooms on the upper level are the best if you are staying riad style....they are private and in o...
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Joya

Address: Hay Mouassine, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $$$
Number of rooms: 7
Official Description (provided by the hotel):
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more   less 
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