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“A Magical Experience” 5 of 5 stars
Review of Riad Joya

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Riad Joya
Hay Mouassine, Marrakech 40000, Morocco   |  
Hotel website
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Hotel amenities
Ranked #24 of 460 hotels in Marrakech
Mountainside, New Jersey
1 review
2 helpful votes 2 helpful votes
“A Magical Experience”
5 of 5 stars Reviewed October 2, 2011

For our 25th wedding anniversary, my husband and I decided to celebrate in Marrakech. Since we had seen the beauty of Morocco on pictures and movies, we knew we had chosen the perfect location for our second honeymoon, but we were not sure what to expect in such an exotic and intriguing place. We decided to stay at Riad Joya. From the very beginning of our booking process, I knew that we had chosen the right location for our stay. Sophie, one of the owners, and Khalid, the manager, made themselves available to answer all of our questions and plan for our anniversary night and stay.

Our stay at Riad Joya was spectacular from the moment we arrived until we left. At check-in, we received a room upgrade courtesy of the Riad. Since we were not familiar with Marrakech, we were not sure how to spend our anniversary night and decided for the staff at the Riad to do all of the planning. Our only instruction to the staff was that we wanted to be surprised. We never expected to have such a magical experience! Khalid, Bordo and Fennane made sure we had an unforgettable evening at the Riad. Our dinner table was set out in the patio beneath the stars of the Marrakech night. The table, patio and water fountain were covered with rose petals; and a bottle of champagne was waiting for us, courtesy of the Riad. As part of the entertainment, Khalid and Bordo had traditional Moroccan dancers, where they displayed the beauty of the culture. For our dinner, the chef, Mehdi, made a five 5-course feast of traditional Moroccan food. We were in heaven savoring the variety of the cuisine and amazed with the salad course, which included an assortment of over 12 fine Moroccan salads. I highly recommend a cooking lesson with Mehdi whether it is in Moroccan or Italian food. Did I mention that we had the best vegetable risotto and pasta Bolognese at the Riad.

We will always cherish our moments in Marrakech. Our day trip to Essaouira was especially memorable as we had the company of Bordo; and we stopped at his village to meet his family. His mother was waiting for us with the traditional Moroccan tea and treats. The warmth and kindness of the staff at Riad Joya are exceptional. Although Marrakech and Riad Joya are truly beautiful, it was the staff at the Riad that made this the most memorable vacation and celebration. We will definitely be back again next year at Riad Joya with our daughters!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2011

I normally dont write review, mainly because Im working within the hospitality industry and I limited myself in reading other people views....
In this case I decided to make an expectation, why? Because most of the hotels I stay during my business trips fail to deliver the most important message to their guests: 'you are our most important guest in their hotel' This is were the Riad Joya won for me.
An epic combination of great product (Naos Suite), great service but most of all the gift given of 'relax sensation' that so much is need it to slow down and unwind.
If you are looking to treat yourself then Riad Joya may do a decent job and deliver your expectations. Enjoy! Stefano

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2011

From the minute we landed to the moment we left for the airport first class everything,...accommodations, personalized service, what ever you wanted or wished for was able to be obtained. . This posh environment was designed by a famous italian architect so you can just imagine. We stayed in the suite Dar Arabe (Moroccan theme) that was on the upper level, quiet spectacular. Thanks to all that contributed to our perfect vacation....El.Bodo, Khalid, and Fannane. Denise and Lynda

Room Tip: The rooms on the upper level are the best if you are staying riad style....they are private and in o...
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siena
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2011

We have not experienced something like this before at leat in the Medina. Professional and willing to go beyond expectations. We were guided in the city impeccably and treated like family at the same time. We will go back and highly recommend! Food is amazing. Stay in the Domus Suite.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udine, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2011

Absolutely superb! The riad is wonderful, absolutely fantastic and Antoine could not have been a better host. He set us up with an unforgettable tour in the Atlas Mountains and very good suggestions of places to visit. The food was delicious. We will definitely return and recommend it to all!!! Nico & Serena

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2011

We choose to stay at Riad Joya fascinated by the beautiful pictures and the reality was way much better. The whole experience was superb! A truly luxury heaven everything was perfect. The rooms are so chic, we stayed in the Tuareg suite and loved the wonderful bathroom with the golden bathtub. The food is just amazing actually the best we had.
Khalid and the team deserve a real big thank you for making our stay so special. We will be back soon!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2011

our stay at Joya was a real pleasure.
We have enjoyed every single detail of our holiday; the taste for details, the promptness to satisfy any request or wish of their guests, food, wellness center, rooms.............delicious!
My husband and I, as well as our kids, are really looking forward to coming back, hopefully for Easter Holidays 2010..........................Wishful thinking!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Joya

Address: Hay Mouassine, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #24 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Riad Joya is a luxury intimate retreat nestled in the very heart of the Medina of Marrakech in the historical and protected area of the Mouassine, just few steps from the Djemaa el Fna square, the main monuments, the souk and the most exciting attractions of the “red city”.A gem of timeless beauty and sophisticated atmosphere, where discrete luxury fuses with eclectic style.The property reflects the traditional architecture of the riads, built around a small courtyard which is an oasis of tranquility, and features two stylish salons and a panoramic roof terrace.The roof top is the best place to savor a sumptuous breakfast, unwind during the aperitif ritual or surprise the one you love with a romantic dinner under the stars. ... more   less 
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