This gem is hidden down one of the many narrow cobblestone alleys and a world away from its surroundings. A short walk to the main square through clean and thriving markets make its location ideal.
This is a new riad, and we expected the staff there to be proud of their hotel and eager to show their best hospitality. We were welcomed at the airport by a nicely dressed and polite man who escorted us to a waiting car. It was an SUV sort, of which the name escapes me, but it was pleasant and scenic. There was local music playing softly on the car radio, in respect for our comfort.
When we were ushered into the riad's guest lobby, we were brought fresh moistened towels. There were hand made pastries served with sweet mint tea.
We gasped when we entered our room. It was in muted colors, with walls so cool and smooth and a whispery gauze curtain separating the lush sitting room from the sleeping area, giving it an exotic feel. The thick walls made it refreshingly quiet. The beds and pillows were ideal -- we really felt refreshed when we awoke.
We saw other rooms and found each one more breathtaking than the next.
We had every amenity one can imagine. Our butler cleaned and straightened our room, leaving our cleaned folded clothes neatly on the bed. Fresh fruit was presented every day, and bottles of cool fresh water provided. When our wifi internet signal was a bit too weak, he brought us our own wireless router!
The bathroom was pleasing to our sense of elegance and sophistication, with an old-world decor and modern first-rate fixtures.
The dining room was laid out with fresh tablecloths and fully set tables. Our waiter brought our favorite drinks (we pre-arranged, on their request, what we wanted off of a menu). Our meals were exquisite, lovingly prepared by the chef, a young man, trained in the finest hotels, showing us beautiful presentations and tasty and succulent dishes. The chef came out of the kitchen each evening to seek our comments; he truly wanted to please us, as his guests.
One morning we were surprised by a rooftop breakfast. The morning sun was shaded, making it a refreshing way to start our busy day. Breakfast of freshly baked croissants, bread, two kinds of pan cakes, yogurt, fresh squeezed juice, and coffee, were all made that very morning.
Our butler was pleased to escort us around until we became more comfortable, even going so far as to hold our umbrella! The tour guide they arranged for our first day was competent, confident, and very knowledgeable. He met us in the morning and together we walked the most interesting corners of the medina. His English was excellent and we were pleased.
I have nothing but praise for this wonderful riad. It would be a five star hotel anywhere in the world. Even sweeter in contrast to the experience of old Marrakech.