My cousin and I loved this Riad and the wonderful staff, very professional in every way, yet warm and friendly! We arranged for a pick-up at the train station (20 euros), and the driver was on time and was very courteous. We were met at the parking lot by Rahall, and he helped us with our luggage. On our first night, we were so exhausted from a 29-hour flight from Manila. The staff went out of their way to prepare a last minute dinner for us -- the best beef tagine!!! Our room was always neat and the towels were always fresh! On every occasion, we were always greeted with a warm smile and genuine attention; they were very courteous and helpful. The Riad is walking distance to the souqs and to the square; the main attractions (eg Sadiian tombs, Bahia palace, etc.) are just a 5-10 dirham cab ride away. I forgot my Marrakech travel book, and the staff lent me their copy for the whole duration of our stay. We missed every bit of the Riad and of the staff the moment we stepped out of the door on our last day -- it was home away from home! We will definitely stay here again when we go back with our family!!! Wonderful!!!