I stayed here for 5 nights with my partner and son (22 months old).
I booked a family room/suite. I recommend a room on the 1st floor, we had a private balcony and it was safe for the toddler as he couldn't run off anywhere and I could sit in the sun in private whilst he was asleep.
The room was massive with 2 loos, a bath and shower. Take a hair dryer as the one in the bathroom was rubbish.
We arrived and check-in was fast. My son loved the ride in the golf cart. It was about 730pm so we dropped our bags and went straight for food.
The canteen is standard. The food can get repetitive if you eat the same things. Highs - potato tagine, meatball tagine, pasta made to order, Moroccan pastry at breakfast. Lows- chicken tagine not cooked through.
Wine and beer is very palatable for an all-inc in a Muslim country.
I didn't feel food and drink was plentiful compared with other hotels I've been too. There is one bar open all day and a small area for a small selection of food until 5pm. Dinner was served from 730 which was difficult for us having such a young child. No ice creams during the day other than with lunch. I feel it was all very restricted. Cocktails were terrible.
My son loved the water slides and Animation team. The mini disco from 8-9pm was the highlight of his holiday even though it's all in French.
It's not a 5* hotel. My driver was due to pick me up from the hotel to take us onto the next hotel. He was late because he went to the wrong hotel. I asked reception to help me deal with the situation and they wanted to charge me for a telephone call. I was distressed and stranded and the lady on reception was useless in helping me.
Other than her on reception the staff were friendly and good with my son. Most staff wanted to pick him up or touch his blonde hair which we found strange but it was consistent where ever we went.
I probably wouldn't go back because I like good cocktails and more choices of food outlets. I'd recommend doing 3 nights max here and then move on somewhere else (if it's a place you are interested in staying)
It's hot during the day. The pool is a little cool at the moment. It didn't bother me but not ideal for my son.
Animation offer an ongoing menu of entertainment during the day. I didn't bother but it looked fun and kept spectators entertained too.
Leave your lilo at home because no inflatables in the pool. Though I did see one or two. No reserving sunbeds either.
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more less
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech