I stayed in Agadir last year and had a fantastic stay.
However this time round was terrible. The hotel looks nice from the outside however if you dive in a bit closer its not so nice. The food is not so bad, But slightly repetitive. The rooms were a decent size but very dirty. Out sheets always had black marks on them. There was electricity plugs hanging off the walls. The water would go off at random points through out the day. The worst part of the room was the infestation of ants, We complained around 9 times to have this issue fixed which never happened. Each time they just came back all over our bed at night and floor. One or two of the animation staff were extremely annoying never giving you any peace. Bugging you when you are trying to relax. One guy who decided he was a DJ plays black gangster rap as loud as possible on a rubbish old speaker system at the pool. That fades from loud to quiet. finally when checking out we did not have the receipt for our towels. We still had the plastic cards to show we had two. We were told we would not get our £30 deposit back. Unbelievable! Its not allot of money its the principle.After arguing for several minutes eventually we did.Last but not least you have to pay to use the gym. Being a professional fighter i have to use the gym twice a day so asked if some form of agreement could be made but no. They will not do anything to help your needs. Don't make the mistake of booking this hotel. There are far better.
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees.Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony . ... more less
- Reservation Options:
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech