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“Relaxing break” 5 of 5 stars
Review of Kenzi Club Agdal Medina

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Kenzi Club Agdal Medina
5.0 of 5 Hotel   |   Avenue Mohamed VI | Zone Touristique Agdal, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #184 of 463 Hotels in Marrakech
Stroud
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Relaxing break”
5 of 5 stars Reviewed November 30, 2013

If you want a 7 day break with a good standard of accommodation and friendly service all round, Kenzi is a very good bet. Be prepared for it to be cool in the mornings and at night if you are going now or in the next 2/3 months. Don't take loads of shorts and sun dresses you wont be able to wear them in the evenings, think smart casual jeans, trousers with a warm jacket, However by noon most days lovely for sunbathing and it does get hot, I got heat rash on my second day. We had the place to ourselves. There are plenty of lovely areas to sit around the hotel with a good choice of loungers and comfy chairs. We didn't use the spa, we had a complimentary 30 minute steam room ticket which we didn't use. The rest of the spa facilities did have to be paid for including the pool. The prices seemed OK but it was so nice outside we didn't bother. The hotel and its grounds are kept beautifully clean and tidy by an army of workers. Gardens are very well planted and there are also lots of quirky statues and traditional lamps tastefully situated in the grounds. The all inclusive package gave a wide choice of food of a good quality. Having been on a Royal Caribbean cruise in summer where they really do spoil you I couldn't say the standard or choice of food was as good but even if you don't like exotic food plenty of pizza pasta options, and always at least 4 types of tagine. You have to remember this is Morocco not London. The wine was moroccon but quite drinkable if you like a pinot or something dry. The beer both bottled and draught was local, not an expert but I enjoyed it. Plenty of premium soft drinks ie cokes, fantas etc. cocktails a bit on the sweet side and I did not see any recognisable brands but they tasted fine. If you do the Fantasia trip wear warm clothes as its mainly outside. Recommend trip to Atlas mountains. Be prepared to haggle on everything, even the taxis and if you can't face it just shop in the airport shops when you leave where you can get everything that's in the souk for around the same price. If you want to get rid of your dhirrums you wont be able to spend them in the airport duty free, they only accept euro and we would recommend that you use euros for everything, easier to get a better rate at home and the Moroccans seems to prefer it too. Don't let anyone drape a snake over you or put henna on your hands when you are in the Medina. They will say its free and when you walk away will hunt you down!! I have visited Cairo and other muslim countries like Turkey and Sudan. I found the Moroccans pretty laid back with a good sense of humour and for me they gave the holiday another dimension. Get out of the hotel and do some trips, you will get a taste of the country. Hotel is well situated and a taxi into town costs about 50 drm. As it was a quiet time we never had a problem getting on the shuttle bus but it does finish around 1830. We will definitely recommend this hotel and Morocco to our friends if they want to recharge their batteries during winter and see somewhere colourful.

Room Tip: If you don't like a lot of walking ask to be accommodated close to main hotel building.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,346 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Maldon, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

Stayed for 4 nights in November and can only think that the earlier poor reviews were written by total nit-pickers. The hotel staff could not be more helpful, courteous or pleasant. Every member of staff we passed whilst walking around the site greeted us with a "Bonjour!" Our room was large, modern and spotless, in fact the whole hotel was always being cleaned, tidied or having the gardens worked on. The food in the buffet was excellent, there was always something to take your fancy and the Moroccan restaurant was a bit of fun. As we had gone outside of the peak season, there was no shortage of sunbeds or cabanas at the pools. The entertainments team do work very hard and we enjoyed their nightly shows. Perfect place for a crafty few days R & R in the sunshine!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2013

There is nothing we can say to fault the Kenzi Club Agdal Medina hotel. The rooms were very nicely decorated, comfortable and cleaned everyday. The food was lovely with lots of choice. The Moroccan tagine is to die for. There is entertainment and activities from morning till night for those who want it. The best thing about our holiday was the Moroccan people. They always have a big smile and huge welcome. We've been to lots of places in the world but never one as friendly as Marrakech. Thank you to everyone who made our trip so special.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2013

Stayed for 4 nights with friends. Hotel is very comfortable and has an amazing range of activities on offer. The massage at the spa was wonderful and reasonably priced (around £45 for an hours massage). Loads of sun loungers and cabanas by pool. The only thing that I didn't like was the animation team come to life in the afternoon so if you are trying to have an afternoon sleep it is nearly impossible as they come round trying to persuade you to join in the dancing next to the pool. Not really my thing but others may like it.

The food was pretty much the same every day although they did try to do themed nights, these tended to consist of one or two extra dishes in the theme. That said there was always something nice to be found and the pasta station was really good. The wine is very drinkable but always served warm. We did add ice in our rose but 3 of the 4 of us had bad tummies so maybe not the best idea!

The minibus is a bit hit and miss. We booked our slot the day before as requested but when we turned up it was full and we were told to wait for the next one. This took about 30 mins to arrive. On the way home we turned up but there were loads of families already waiting so we decided to get a taxi back to the hotel. It was only 100 dirhams so not too bad.

Evening entertainment was of a very high standard and the team really do try very hard. The rope show was amazing!

For the price it's amazing value if you want a base 10 mins outside of the madness of Marrakech.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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scottish
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed November 23, 2013

i have just returned from an eight day holiday to this hotel. went for my daughters 40th birthday and we had a great time,it is a very good hotel rooms are excellent .you will always find something to eat in the restaurant.the staff are very helpful.there are two swimming pools but the largest one is not heated.this is the best pool to sunbathe as it is quieter.
if you go into the Medina it is not far in a taxi and it is worth visiting at night as you do not get as much hassle as you do at night.
not far from the hotel is a shopping mall with places to eat a supermarket and some good shops

Room Tip: rooms on top floor have bigger balconies
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed November 22, 2013

I just got back from a few wonderful days at Kenzi with a friend. I quick summary:
A spacious heated pool (and another massive pool but that was for summer as the water was freezing)
Lots of sunloungers and very comfortable beds
There is an indoor pool/spa you can pay £10 a day to use but as the weather was beautiful we didn't use it
Hotel staff and the animation team were extremely friendly from the moment we arrived to the moment we left.
The buffet was varied and good quality and wine is served by the bottle at dinner so there is plenty!
There is a schedule of activities with dancing, ping pong, water aerobics, cooking demonstration and in the evening there are dance shows in the bar and games if you want it but the animation team just leave you to relax if you're not interested

The only potential negatives for some people could be:
The resort is mainly French, the staff speak English but announcements are mostly in French and evening entertainment is aimed at a French audience
If you stayed more than a week you might get bored of the buffet as although there is a big choice it is mostly the same choice every day
as we have some meals in our excursions that we booked with an excellent man Rashid speaks good english his contact in the hotel s reception who can tell you about good restaurant ,place to see and trips ,atlas mountains (nice to see). great warning about taxi drivers who may say jemma elfna squarre is closed and take you to their friends shop(lol)
There is music playing by the pool and frequent announcements about activities which might not suit older people who really want to relax.
We were there off season in February and maybe the restaurant and bar could get too congested in peak season
I'll definitely be going back to Club Kenzi as it was absolutely perfect for what I was looking for.

Room Tip: we were staying in room 416 was fab
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rustington, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2013

It is the first time my husband and I had been to Morocco. We both needed a rest, and that is exactly what we did. The weather was fabulous for the time of year, and the hotel was so wonderful that we didn't feel the need to get away on trips etc. The food was really good, and the choice was exceptional. The staff were all very friendly and helpful especially Kaoutan (on reception) and Mohamed Bargach (the reception manager).
One thing I think would be a good idea is if the dining room had a collection box for tips. I say this because we had a different waiter most days and most sittings, and all were very efficient so it was difficult to choose who to reward.
We will definitely be returning next year.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenzi Club Agdal Medina

Address: Avenue Mohamed VI | Zone Touristique Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#74 Spa Hotel in Marrakech
#76 Luxury Hotel in Marrakech
#81 Family Hotel in Marrakech
#151 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kenzi Club Agdal Medina 5*
Number of rooms: 314
Official Description (provided by the hotel):
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees.Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony . ... more   less 
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Also Known As:
Kenzi Club Agdal Medina Hotel Marrakech

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