I was travelling with my mother for 8 days and chose this Hotel by recommendation from an experienced guide. We wanted a pool, good air-conditioning and a location out of Medina.
It felt like home. We booked the hotel many months in advance and I was in touch with the manager of the hotel Saif who was professional and accommodating. He arranged a complimentary transfer from the airport which is helpful if you don't want to change money when you arrive.
We took half board accommodation so every evening we enjoyed the meal at the hotel. All the staff from the reception, to serving staff and even cleaning personnel were very friendly and discreet.
The room was spacious, great quality air-conditioning. For a hotel we always felt very relaxed with the feeling that sometimes we are among the few guests they have ( which was not the case). The swimming pool was nice and clean, not too big but then big enough if you want to swim. I used it quite often and I was always the only one using it. Yes, there is not too much sun around the swimming pool but for me that was a bonus as you can stay out as much as you like without being too hot or running the risk of getting sunburns. Getting to Medina is very cheap and every time we stepped out of the hotel a Petit Taxi will be passing by. It was interesting to walk around Gueliz where the hotel is located. Like this you get to know and understand the Old and the New City.
Conclusion? Great value hotel, splendid customer service.
Last two floors have Balcony.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 week ago
Many thanks for taking the time out to share your kind review of your stay at Hotel Les Trois Palmiers Marrakech. I am delighted to read just how much you enjoyed your stay with us and that we helped in making your experience a great one. It was a pleasure to look after your booking personaly, please do not hesitate to contact me directly for any future bookings. We look forward to welcoming you back with your mother in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.