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“Quiet, clean and well presented” 4 of 5 stars
Review of Les Trois Palmiers

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Les Trois Palmiers
3.0 of 5 Hotel   |   18 Rue Loubnane | Guéliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #241 of 461 Hotels in Marrakech
Sydney
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Quiet, clean and well presented”
4 of 5 stars Reviewed October 25, 2012

After staying in a couple of average budget hotels in Meknes and Fes, Les Trois Palmiers was a welcome upgrade which we particularly appreciated after the 8 hour train journey.

Whilst it is located a little away from the sights, this is a blessing as it enables a comfortable and quiet nights sleep and the Medina is a cheap 10 min taxi ride away. The reception staff were polite and professional and made us feel very welcome.

The buffet breakfast was of a good standard, and the restaurant served well priced (if a little bland) meals.

Would happily stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Many thanks for taking the time to leave such a kind review of your stay at Hotel Les Trois Palmiers Marrakech. I am pleased to read that you were able to feel comfortable after your train journey and that you have enjoyed our breakfast. I will share your feedback with the team and I look forward to welcoming you back here again soon.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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Cambridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 23, 2012

We spent 4 nights at Les Trois Palmiers. The staff were helpful and friendly, even if getting a cup of tea seemed to be a bit too much for them (it took at least 3 requests each time we asked). The foyer, dining room and pool area are very nice. Rooms are basic - the standard that of a slightly unfinished Travelodge. Breakfasts very good (especially the coffee), lunches a bit limited. The hotel is in a back street very close to the place de 16 Novembre, which is a very upmarket area with expensive shops, and decent standard (mainly pizza) restaurants. The walk to the main souks is a good 30 minutes. The best restaurant nearby that we found is the Grande Cafe de la Poste. Also you must visit the Jardins Majorelle - a 15 minute walk. Airport transfers worked like a dream, and they arranged a good value day trip to the Ourika Valley for us for only 200 dirham (£15, plus tip for the guide). There is a hamman just round the corner too. You could do a lot worse - we would stay there again.

Room Tip: Rooms at the rear overlooking the pool are quieter, and don't overlook the building site at the...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Thank you for taking the time to share your experience at Hotel Les Trois Palmiers Marrakech. I’m happy to hear that you enjoyed many aspects of your stay and that you will be returning to our hotel, however I am concerned to hear about the many requests you have made for the cup of tea. This matter will surely be discussed with the concerned department and your feedback will be shared with the team. I look forward to welcoming you back here again soon.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bavaria
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 12, 2012 via mobile

lobby free wifi, medium sized pool in the courtyard, excellent croissants from the highly rated french bakery nearby for breakfast, air conditioning, TV, hairdryer on request. 15min walk from Jardin Majorelle & its berber museum. 25dirham petit taxi to the medina

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Thank you for taking the time to share your experience at Hotel Les Trois Palmiers Marrakech. I do hope that we will have the pleasure of welcoming you back to Hotel Les Trois Palmiers in the near future.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2012

This hotel was excellent value for money. It was in a great location close to shops and restaurants. It was only a short taxi ride to the medina. The rooms were neat and tidy and the bed comfy. The service was fantastic. I would definitely stay here again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Thank you for taking the time to share your feedback about your stay at Hotel Les Trois Palmiers Marrakech. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our service. We look forward to welcoming you again soon.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 4, 2012

We stayed for a week in Les Trois Palmiers in September. It is a nice hotel in a good location in the new town part of Marrakech only 25 mins from the main Souk/Madinas. The hotel reception area is very beautiful and the rooms are a lovely size and good quality. Yes the swimming pool is small and only gets sun from about 10am till 2 but with so much to see in Marrakech we didn't stay in the hotel much.

The only issues we had was that towards the end of the breakfast sitting there ws very little choice available and it was cold. Also our shower door broke and it took us asking 2 times to get it fixed. Other than that it was a lovely hotel and we would happily come back

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Thank you for taking the time to share your experience at Hotel Les Trois Palmiers Marrakech.

I will certainly take your comments into consideration with my team, and I hope that you choose to stay with us at Hotel Les Trois Palmiers again and give us the opportunity to live up to your expectations.

I am sorry to hear about the breakfast experience, and the issue faced in the bathroom, we will certainly take a look and ensure it is all working properly.

Looking forward to welcoming you back to Hotel Les Trois Palmiers Marrakech.

Regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2012

I also thought we had booked Riad Les Trois Palmiers, however I am glad we ended up here. Our room was very big and the beds are comfy. The air conditioning is such a god send in the scorching heat. It was also handy having a mini fridge to store bottles of water and drinks which we got from the local shop across the street. We would have liked some more information in the room however, like a booklet or leaflet highlighting the hotels facilities and the times of breakfast/dinner and details of room service etc. It would also be nice to have tea/coffee making facilities in the room. The staff were very helpful however with any questions we had.
The pool is a decent size, considering the amount of people at the hotel it was perfect. It was a nice quiet area, however during busier times it might be a problem for guests trying to find a sun lounger. The pool gets a good few hours of sunshine and its actually a relief when the sun goes in to relax in the shade. Its not suitable if you want to sunbathe all day everyday.
The food was nice, we went half board so ate dinner at the hotel most nights. The menu changed each day and consisted of three options for starter, main & dessert. The food was always fresh, however the starters were very big and they give you fresh rolls as well it was a bit too much.
Overall the hotel is lovely and probably much nicer than many 4 star hotels i've seen.

Room Tip: Fourth floor with a balcony overlooking the pool, the balconies are bigger with a table and chairs o...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Many thanks for taking the time to leave such a detailed review of your stay at Hotel Les Trois Palmiers Marrakech. It is a pleasure to read how much you enjoyed your time with us. I am delighted to read that you were able to enjoy all aspects of your stay, in particular the dinner and overall food experience. We appreciate your comments and ideas and will take this into account as we are always striving to improve our guests’ experience.
We look forward to welcoming you back to Hotel Les Trois Palmiers Marrakech again soon.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cornwall
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 12, 2012

We stayed here at the end of June and couldn't have chose a better hotel.
The room was spotless, a good size with a massive 6ft x 6ft bed, spacious wardrobe, beautiful white bed linen and towels, air con that never let us down, a well needed fridge for water, power shower and a bonus balcony with chairs and table :)
We stayed on the 4th floor and the lift was fab for those who don't like stairs. The reception and lobbies were beautifully decorated, very moroccon and very clean.
Breakfast each day was pretty much the same but because there was so much choice you could eat differently each day.

The pool was ample size for a quick dip and very clean. Only 7 sunbeds so get there early (around 9-30ish) and wait for the sun which was appearing around 11ish.
The staff were all polite, friendly and very helpful.

This hotel does not sell or allow alcohol but visit the Caspien 2 doors down for great food and alcohol where the staff are more than welcoming and became good friends during our stay looking after us well and have a beautiful lit eating area around the pool at night.
Another place we recommend was the Lebanese in the same road who also did fantastic food and sell alcohol.

Overall this hotel is fantastic and situated centrally and in walking distance of some lovely shops and restaurants.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maraman, Owner at Les Trois Palmiers, responded to this review, November 7, 2012
Many thanks for taking the time out to share your kind review of your stay at Hotel Les Trois Palmiers Marrakech. It is a pleasure to read just how much you enjoyed your stay with us and that we helped in making your experience a great one. I will certainly share your kind words with all those involved and I hope to see you here on your next visit to Marrkaech.

Thank you once again for posting the beautiful photos you have taken at our hotel.

Kind regards,

Saif Bataineh
General Manager
+212 524 457 801
Saif.bataineh@lestroispalmiers.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Les Trois Palmiers

Address: 18 Rue Loubnane | Guéliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #241 of 461 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Les Trois Palmiers 3*
Reservation Options:
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Also Known As:
Les Trois Palmiers Hotel Marrakech

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