If you're expecting 5 star luxury you'd best not come here. The rates were what we paid for a suite in Milan but what we got for it was a lot less. Khadija and Hajiba who run the riad are both lovely and accommodating and that's the best I will say about this place.
We were there for 12 nights in december and it was freezing. The beds are small and hard, the lighting is dim, the toilet seat was broken (fixed promptly after I complained to Khadija). The plunge pool that my kids were dying to get into was a disappointment since it wasn't heated. Breakfast was ok (have had much better breakfasts in other hotels) a lot of bread and jam (we requested boiled eggs after the second day which we got) and coffee. I think a lot of the issues are that in the name of authencity, they get away with the minimal (no hairdryers in the riad!)
When we asked for a home cooked meal we were told it would cost us 20 euros per adult for a single tagine. As soon as you go to the surrounding restaurants you can discover that for 6 0r 7 euros you can easily get a good tagine. They also claim to organize excursions but the cost was way too much (1500--1700 dhirams for a trip to the Ourika Valley)...we found an independent driver and car who took us there for 500 dhirams.
It was conveniently situated in the middle of the souks so as you step out into the maze of the souks, finding a bazaar, a cafe, a restaurant etc is easy, but beware of the crazy motorcyclists!
Not the most child-friendly of vacations and I don't think I will be coming back here.
Khadija is exceptionally friendly and nice and will accompany you if you need help in shopping and making calls.
- Official Description (provided by the hotel):
- Riad HARMONIE-KENNARIA welcomes you to a relaxing space and offers you a unique experience in the heart of this old house recently renovated, respecting the Moroccan arts and crafts. Enjoy this space ideally situated for exploring the cultural and culinary treasures of the fascinating city of Marrakech. ... more less
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