The Riad is amazing is all aspects and I highly recommend staying here if you are visiting Marrakech.
The Staff: The staff was extremely friendly and helpful, and really bring the Riad to a new level. They know Marrakech very well and can give great advice on places to eat, sites to see, prices for various souvenirs, etc. Their English is excellent and it is very interesting to talk to them because they are real people. All conversations with them were very natural and did not feel forced on their part at all. For example, we watched TED talks together, discussed energy policy + accessibility in Africa (they have a thermal-solar water heater on the roof!), and discussed their general plans for the future.
The Riad Itself: The Riad is a very comfortable place to stay. We were there in the heat of June and did not have any problems. The interior of the Riad is very beautiful, especially the courtyard. The Riad is not a mansion, but is perfect for a small group, and because it is a normal house size it feels much more like staying with close friends than staying at a hotel.
The Location: The Riad is located at the southern side of the Medina, which is great. It is quiet at night, a 5–15 minute walk from nearly everything in the Medina, and very easy to find (after Abdulhamid showed us the first time – I suggest you arrange for the Riad staff to pick you up at the train station or airport).
The Food: We ate breakfast at the Riad every day and it was very good. They were very accommodating with our schedule, and always served us a massive breakfast each morning within 10 minutes of us popping downstairs. We only ate dinner there once, which was a shame because it was so good! If I didn’t have a desire to be out and about most of the day, I would easily eat there every night. They also gave us the recipes for everything!