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“Lovely Riad in the heart of the Medina” 4 of 5 stars
Review of Riad Hamdane et SPA

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Riad Hamdane et SPA
4.0 of 5 Hotel   |   88, derb Sidi Bouloukate. | Rue Bab Agnaou - Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #325 of 462 Hotels in Marrakech
Exeter, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Lovely Riad in the heart of the Medina”
4 of 5 stars Reviewed May 6, 2013

The staff were friendly and nothing was too much trouble. We were in a group of 4 and the room was adequate. Breakfasts on the terrace were fresh and typically Morroccan. Excellent location within the old city whilst being very quiet at night.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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122 reviews from our community

Traveler rating
    60
    37
    14
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Berlin
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 2, 2013

starting with the postive side:
- the staff was very friendly, polite and helpful
- the Riad was beautifully decorated in warm colours

negative side:
- we stayed in for a couple of nights in the Suite and one night in a standard room - both rooms were not satisfying
- we payed a lot of money for the Suite. Western price - but no western comfort. Now dont get me wrong. We chose the Riad because we like to have more authenticity + we are willing to scale down our expectations. Because we know that we are traveling into another country and fully respect the differences in standards. But if you - as the owner of the Riad - ask so much money for the room, I think its not acceptable to hang up my clearly visible dirty (!) towel (which I through down on the floor) back to its old place.

There were constructions going on right above our head. The NOISES in the morning were horrible and we couldnt sleep at all. Beside the construction you could hear everything going on around you so clearly. The door slamming, people talking, steps from outside and above your head (because the terrasse for breakfast was just above us). Maybe the noise is an result of the construction of the Riad - but still...no fun when you dont get a good sleep!

There were smells coming from the pipe in the washroom. The shower was (half)blocked & (half) broken. The water swashes on the floor. Far from the -as they called- "luxury massage shower"

Many little things that were annoying (especially when you are in you holliday and want to relax!). We were tired, couldnt sleep and didnt feel comfortable. Not worth its price!!!

- The standard room was even worse. No decoration, very dark, shower kind of gross.

- The breakfast was boring -EVERY day: bread, 2 marmalade, honey, cream cheese, 2pancakes, 1 piece of cake (at least there were great fresh orange juice + the staff was kindly bringing us omelette + tea)

All in all its a nice place to look at and the staff was friendly & polite. BUT no comfort. Its up to you whether you like to enjoy your holliday in comfort or you would give it up for a little pretty decoration.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 22, 2013

We had a lovely stay at this charming Riad. Staff were friendly and attentive and it was a nice touch to be offered tea on arrival. We commented that we wanted to eat out and did not know where to go...not a problem...we were promptly guided to a beautiful rooftop restaurant for a lovely meal. The riad is beautifully decorated and our room was spacious enough for the 5 of us and very quiet.
The riad is hard to find initially but conveniently located.
We had a wonderful stay here and would not hesitate to return.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2013

Excellent stay in this authentic, comfortable, friendly traditional and accommodating hotel which is a stones throw from the central square, the markets et al. Clean and comfortable with nice towels and free wi-fi. What more do you need? Oh do take a walk up to the rooftop terrace. Not THAT easy to find initialy down the maze of walkways. Get a really good map or get someone to show you (in return for a few Dihram).

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 11, 2013

We were offered mint tea when we reached. We had a room on the ground floor and it was not noisy. The room was nice and cosy but it's a pity there is no heater - I must admit though that the room wasn't too cold so we were fine without heater. The bathroom is nice and bright and we appreciate that a lot. There is a tv as well but there is no English channel which was a pity again. The riad is very near to the Djemma El-Fna, only about 2mins walk at most. It was a pleasant walk.

The staff were nice and once we wanted to order mint tea as we were not well and they gave it to us for free. The staff were always smiling and that made us feel welcome. One huge thing we appreciate is that they were not pushy.We ate out daily and they didn't mind that. Breakfast was nice but unfortunately there was a cat hanging around at the terrace and I'm afraid of cats. They were very kind and allowed us to have it at the courtyard. The staff serving the breakfast was also very nice and obliging. They were always helpful and answered our questions when we need help. The room was cleaned everyday and fresh towels given.

They had a performance for new year and asked us to join but we were not well so we stayed in our room instead. We highly recommend Riad Hamdane - it felt very homely. On the last day, they even help us get a person with a cart to carry our luggage. I would definitely stay here again if I'm in Marrakech. We stayed 4 nights here and felt it was too short. We love Marrakech and Riad Hamdane.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2012 via mobile

Quite near Jama El Fna square, the center of the old city of Marrakesh! This beautifully constructed Riad reminds its visitor the authenticity of the Moroccan civilization. For five days, I had the chance to have a panoramic view on the Jamae El Fna square while eating my breakfast on the terrace. A few minutes walking were enough for me and my family to reach the center of the city of Marrakech. The beauty of the city of Marrakesh and the quietness, emplacement, hospitality of the staff and furniture of the Riad are enough reasons for me to think about going back.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada, Kentucky
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2012

received with mint tea and some well made almond macaroons and by a staff that is just extraordinary. The location of the riad is great for those who want to explore the old Medina on the daytime or even go out and come back late at night. As I have been told, the place was renovated by its owners who chose a traditional decoration which gives it a very unique spirit. I highly recommend this riad because of its affordable price, excellent service, the professionalism of its staff, the comfort and the pleasant stay…

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Hamdane et SPA

Address: 88, derb Sidi Bouloukate. | Rue Bab Agnaou - Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #325 of 462 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Hamdane et SPA 4*
Number of rooms: 16
Official Description (provided by the hotel):
Au coeur de la Medina, et dans le quartier le plus prise de la Medina de Marrakech (Sidi Boulokate) decouvrez un lieu calme, authentique et chaleureux. Facile acces a pied, notre riad chambre d'hotes est idealement situee dans la medina pour rejoindre rapidement les celebres sites touristiques de Marrakech : la celebre place Jamaa El Fna, la Koutoubia, les jardins de Majorelle et de la Menara, les palais Bahia et El Badi, la medersa Ben Youssef, le musee de Marrakech et les fameux souks de Marrakech. Vous tomberez sous le charme de notre maison d'hotes, qui par sa decoration et son mobilier, reflete l'art et l'artisanat traditionnel marocain. Le RIAD HAMDANE ET SPA a ete renove dans la pure tradition locale et offre confort et excellent rapport qualite/prix. La convivialite du RIAD HAMDANE ET SPA en fait l'endroit ideal pour vos vacances en famille ou entre amis. Des votre arrivee, vous serez chaleureusement accueillis par Notre staff, Ce dernier se fera un plaisir de rendre agreable votre sejour a Marrakech en vous faisant decouvrir sa culture, les traditions de son pays et la cuisine marocaine. Le riad dispose de 2 suites pour 2 et 4 personnes et 14 chambres repartis en 2 etages, chacune de ses chambres joliment decoree dans un style zen et epure, revelant le savoir-faire artisanal marocain. Vous pourrez effacer la fatigue de la journee en profitant au riad du Hammam traditionnel, suivi d'un massage a l'huile d'argan. Le salon vous accueille autour du patio calme et paisible. La terrasse vous offre l'opportunite pour profiter d'une vue imprenable sur la Koutoubia et la Medina. ... more   less 
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