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“Just simply excellent” 5 of 5 stars
Review of Riad Al Badia

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Riad Al Badia
4.0 of 5 Hotel   |   135 Derb Ahl Souss, Marrakech 40040, Morocco   |  
Hotel amenities
Ranked #25 of 480 Hotels in Marrakech
London
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Just simply excellent”
5 of 5 stars Reviewed January 3, 2014

This is one of those beautiful places you also hope you will end up staying. I loved everything about the Riad al Badia. The staff were excellent, friendly and helpful. They could not do enough to help. The riad was a little oasis in the madness of Marrakech. On the first night someone walked us to the nearest square so we could get our bearings in Marrakech and recommended a restaurant. They couldn't do enough to help and arranged outings and made suggesitons on what to see and do and where to eat. If you want to go to Marrakech and stay in the medina then this is the place to go.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, January 4, 2014
Dear Madam, dear Sir,
I thank you so much for your lovely review. The all team join me to express you our heartfelt gratitude for staying with us these few days. It has been a pure delight to receive you. Your extreme kindness and your smiles will remain in memories and Samira will always be pleased to cook traditionnal homemade Moroccan dinner. We all wish you both a happy new year 2014 and hopefully we will see you again in a not too far future. Thank you again for everything you gave us and take good care of both of you.
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393 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Bedford, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

Flying from Gatwick on Xmas eve was a nightmare but 7 hours late we were two of the lucky folk who did take off to our destination. During the delay I was in constant email conversation with the staff at the Riad al Badia who assured us they were following the story and would ensure everything ran smoothly when we did finally arrive. Sure enough the taxi they organised was waiting for us and after a short ride we arrived at the Riad and were welcomed with a smiling, softly spoken, ever-so-welcoming man called Rashid. Rashid asked us to sit down in the wonderfully relaxing area on the ground floor while he made us mint tea and delivered some Moroccan pastries. Perfect after a stress laden day!

Despite the fact we were only there for 3 days I could fill another 10 paragraphs with examples of great customer service but you don't need to hear it...you just book this place for your trip.

Enough said.

Thank you to all the staff (or should I say 'Family'?) at the Riad...we had a fantastic trip!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, January 4, 2014
Dear Madam, dear Sir,
I thank you for your kind review that went straight to our hearts. Ahmed and the all team would like to thank you for your stay at Riad Al Badia. Rachid, our night worker was that pleased to see you, after spending so much time in airports… finally you were home ! We all keep a very warm and sweet souvenir of our conversations, your interest in our culture was much appreciated too. So thank you ever so much for everything and we all wish you both a very successful 2014 and hopefully this new year will bring you back to Marrakech. Take good care of both of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 28, 2013

We stayed at the Riad Al Badia for a week over Christmas. From the moment that we stepped through the door, we were met with an incredibly warm welcome and excellent hospitality. All the local attractions and amenities were explained and pointed out to us on a map over a glass of mint tea and nothing was too much trouble. Our room was a good size and comfortable but could have done with a better shower and regularly renewed bottled water. Situated around 15 mins walk from the Djemma El Fna square, the route into the centre of the medina was clearly explained and restaurant recommendations given where required. We ate at the Riad on one evening during our stay and the food was exceptional! Breakfast was also very authentic and beautifully served although some fresh fruit would have been appreciated. We felt very fortunate to be staying in this Riad and were particularly impressed with the outstanding level of attentiveness and friendliness from Laurent and Ahmed.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, January 4, 2014
Dear Sir,
I thank you for your kind review. Ahmed and his all team join me to express you our heartfelt gratitude for you stay at Riad Al Badia. Your smiles, your kindness, your interest in Marrakech and South of Morocco were much appreciated. We all hope to see you again in a not too far future and we all wish you both a very happy new year 2014. Thank you for everything once again and take good care of both of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 24, 2013

This is a very pretty Riad in old Marrakech, easy to reach on foot from where the taxi drops you on the main road. We only stayed one night, but enjoyed the place. Good points: tea and pastries on arrival, very kind and knowledgeable staff who even walked us to the main square to orientate us and point out the major landmarks, quiet, lovely roof terrace where we had a delicious breakfast in the sun, big comfy bed, safe in room. Points for improvement: you have to book dinner FIRST THING in the morning if you want to eat in the riad, the little indoor pool is pretty and inviting but actually too cold in the winter months, the bathrooms need a bit of a makeover and some new towels, breakfast could include some fresh fruit to balance all the carbs.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, December 25, 2013
Dear Madam,
I thank you for this review and I would like to comment your « points for improvement » as we are always very careful with the feedback of our guests and do believe that there is always room for improvement. In this case, the fact that we do require for dinner to be informed in the morning for the evening, not necessarily « First thing » in the morning, as you know we have no time for breakfast and our guests can inform us up to 11am or even 12pm. This is due to our philosophy which is to make a fresh traditionnal Moroccan Cuisine, with only fresh products of the market of the day. Everything is homemade at the Riad and is of the day. We have no stock, no frozen products nor frozen prepared dishes. We buy everything according what we need, as we do not promote wasting, and just fresh vegetables or meat, even our chicken we buy them alive, at least we know where they are coming from and that they still have feather ! We sincerely believe that this makes a difference and I thing that all our guests who had at least 1 dinner at the Riad commented it. This quality in the cuisine requires that we are informed early enough in order that Samira, our Chef, goes to the market, purchases and comes back to the Riad to cook. This is not microwave cuisine. This is exactly the philosophy at Riad Al Badia and changing this would not be an improvement for me, but a lost of quality. I understand that you arrived quite late and just stayed 1 night, but if you had send us a short mail ahead, at least to inform us that you would be arriving by 7.pm at the Riad we would have provided you with all information including this option of dinner and you could have booked it and enjoyed a true fresh traditionnal homemade Moroccan Cuisine. The pool which is a little refreshing bassin, like 90% of pools in Marrakech is not heated as this is much more for summer time to refresh. Now what I really do not understand is your comment on « makeover » of bathrooms and new towels. There is not 1 month at the Riad, when we do not do a bit a refresh somewhere, this is an ongoing process. Your room was refreshed on December 9th & 10th 2013 so 10 days prior to your arrival and we do nearly renew our towels every 8 months, maximum 1 year, which is for a hotel, very often. In between the end of our « refresh » in this room and your stay, other guests stayed in this room, just before you and commented on this website their stay, you will recognize the « little ensuite with its little corridor » and they did not evaluate the room as you did, but they stayed longer. I suppose that staying 1 night arriving at dark and leaving next morning is maybe not enough time to make an accurate evaluation of a property, or our kozy atmosphere at night was not enough light. I do not know, because this was such a short stay, I even did not have the opportunity of meeting you, what I regret today, as I would have been very pleased to explain you what philosophy and what experience we wish to offer our guests. I Thank you anyway for this feedback, always very precious for us. We all thank you for your stay at Riad Al Badia and we all wish you all the best for the next 2014 year. Take good care of both of you.
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Bristol, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 24, 2013

Brilliant location within walking distance to main square but off main road making it very quiet at night.
Staff were always very friendly and helpful. The Riad terrace would be great in warmer weather.
We eat one evening in the Riad which was very tasty and cooked fresh by their chef.
Would recommend this Riad and would certainly return.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, December 25, 2013
Dear Sir,
I thank you for your very kind review. Ahmed and the all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia during these few days. Your sense of humor, your interest in Marrakech, your extreme kindness with everyone of us were much appreciated. We all wish to see you again soon and we wish you a very succesfull 2014. Thank you again for everything you gave us and take good care of both of you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
81 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed December 21, 2013

This riad is beyond good, it is exceptional.

The service from all the staff was 5 star. From the initial greeting where they sit you down with mint tea and go through how to orientate yourself in the maze that is the medina, recommend good restaurants (which were fantastic) and the must-see sights, to a tour of the riad.

The riad itself looks to be in a shabby side street and distinctly dishevelled from the outside. Once you step inside though, you enter an oasis of calm. It's warm at night when it was cool and cool during the day when the sun was baking. The atrium is very tastefully decorated with a little ornamental plunge pool and lovely columns. The breakfast room is elegant as is the rooftop terrace and sun deck.

Our room was spacious, well lit, with a safe and a lovely ensuite with its own little corridor. Shower was powerful and hot.

Breakfast was filling with lots of breads/pancakes, yoghurt, mint tea, coffee, orange juice and my personal favourite - fig jam.

For all its fantastic facilities and design, the real clincher in this riad is the staff.

Laurent, the manager, has clearly and obviously brought high-end French hospitality to this riad in North Africa.
All the staff were very friendly, helpful and interested but in that uniquely perfect French blend of being attentive but not in your face.

Little things really made a big impression on us:
- Ahmed taking us to the first main square from the riad to show us the route through the maze of side streets
- At the end of our stay, filling in our departure cards for us, all ready to slip into our passports.

In one word - exceptional.
Stay here.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, December 25, 2013
Dear Doctor,
I thank you so much for your lovely review that went straight to our hearts. It has been a great pleasure having you these few days at Riad Al Badia. Your interest in our culture, in discovering Marrakech, our way of life and our cuisine through various restaurants was just a pure delight. We keep a very elegant souvenir of your stay with us. The all team join me to express you our heartfelt gratitude for everything you gave us and we wish you a very happy New Year 2014, we hope this will be a succesfull year and maybe it will bring you back to Marrakech. Do not change a thing, you are both absolutely fabulous and take good care of both of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scunthorpe
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed December 7, 2013

Recently returned from a four night stay in this Riad. The management and staff as friendly and welcoming as ever they cannot do enough for you. If you want a table booked or a taxi hired they will do it for you.

They seem to be a font of all knowledge about the medina and tourist attractions. If its your first visit they will escort you part of the way and point you in the right direction.

Well worth our second visit

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent O, Gérant at Riad Al Badia, responded to this review, December 17, 2013
Dear Sir, dear Madam,
I thank you for this lovely review. Ahmed and his all team join me to express you our heartfelt gratitude it has been an equal pleasure to receive you this second time at Riad Al Badia, where you remain home, you know this. Time is going and nothing changed. You were as we reminded you, still extremely pleasant, always kind with everyone of us, interested in discovering always a bit more. Thank you ever so much for everything you gave us again this year and we wish you both all the best for 2014, that will maybe bring you back to Marrakech again, who knows. You are both always more than welcome. Thank you again for everything you gave us. Take good care of both of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Al Badia

Address: 135 Derb Ahl Souss, Marrakech 40040, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 Luxury Hotel in Marrakech
#13 Family Hotel in Marrakech
#28 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Al Badia 4*
Number of rooms: 6
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Also Known As:
Riad Al Badia Hotel Marrakech

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