This riad is beyond good, it is exceptional.
The service from all the staff was 5 star. From the initial greeting where they sit you down with mint tea and go through how to orientate yourself in the maze that is the medina, recommend good restaurants (which were fantastic) and the must-see sights, to a tour of the riad.
The riad itself looks to be in a shabby side street and distinctly dishevelled from the outside. Once you step inside though, you enter an oasis of calm. It's warm at night when it was cool and cool during the day when the sun was baking. The atrium is very tastefully decorated with a little ornamental plunge pool and lovely columns. The breakfast room is elegant as is the rooftop terrace and sun deck.
Our room was spacious, well lit, with a safe and a lovely ensuite with its own little corridor. Shower was powerful and hot.
Breakfast was filling with lots of breads/pancakes, yoghurt, mint tea, coffee, orange juice and my personal favourite - fig jam.
For all its fantastic facilities and design, the real clincher in this riad is the staff.
Laurent, the manager, has clearly and obviously brought high-end French hospitality to this riad in North Africa.
All the staff were very friendly, helpful and interested but in that uniquely perfect French blend of being attentive but not in your face.
Little things really made a big impression on us:
- Ahmed taking us to the first main square from the riad to show us the route through the maze of side streets
- At the end of our stay, filling in our departure cards for us, all ready to slip into our passports.
In one word - exceptional.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I thank you so much for your lovely review that went straight to our hearts. It has been a great pleasure having you these few days at Riad Al Badia. Your interest in our culture, in discovering Marrakech, our way of life and our cuisine through various restaurants was just a pure delight. We keep a very elegant souvenir of your stay with us. The all team join me to express you our heartfelt gratitude for everything you gave us and we wish you a very happy New Year 2014, we hope this will be a succesfull year and maybe it will bring you back to Marrakech. Do not change a thing, you are both absolutely fabulous and take good care of both of you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.