We booked this Riad on the strength of previous reviews here and were not disappointed. Sadly we only had two days of our five day holiday before my sister and I both went down with a bug (nothing to do with the hotel) which caused a severe stomach upset. We spent the next three days feeling totally exhausted, either in bed or on the hotel terrace. The staff could not have been more considerate. The lovely Laurent came to see why we had not appeared and said how worried all the staff had been. They tried to suggest things we might feel like eating and provided lovely home made broth to tempt our appetites.
Previous to that they made every effort to help us find our way round Marrakech. Laurent took us in detail through the map and was very knowledgeable on the history, sights and customs that we would find most useful. He booked restaurants for us and walked with us to find a taxi. Ahmed, one of the other managers was just as considerate in helping with our well being and making sure we were always as comfortable as possible.
I have seldom encountered such a high level of personal service anywhere; the staff told us we were like family to them and treated us as honoured guests. The terrace was a haven of tranquillity when we felt ill and if we return to Marrakech, we would definitely stay there again.
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- Also Known As:
- Riad Al Badia Hotel Marrakech