It was my first time in Marrakesch, so everything was new. The people on the Ryad were very friendly, there are 2 guys on the reception, there is on much more helpul then the other.
First surprise was that they ask you to pay in advance, and much better in €, if you want to pay by credit card, there is an extra charge (we were already adviced of that). The room was the one we booked, but on the web they say "bath with hidromassage", so you can think it is a jacuzzi, but no, it is a shower with a high pression device that we never used. The breakfast buffet is correct, and the food for dinner, very nice. At the moment we went they didn't have permit to serve alcohol, but you can bring it from outside. They sold us for 10dhm, a map, but i recommend you to buy a good one in any shop. We also booked the transfer from the airport to the Ryad, if it is the first time you go there, i recommend you to do it. Bring earplugs since like at 5 and 7 you will hear the sing of the mosque...
You ask them to explain how to get to the Jamma El Fna square, it is just 15 min walking, but if you get the wrong way and walk directly into the souk, you will get lost and with many peoply triking you trying to be your guides, being very friendly, but they will walk you to the places they want, and finally they will ask you for so a lot of money....(we managed to pay him 15dhm, after and he was so upset!). Once you know the way, an have learned a bit how to walk into the Medina, then you can get lost in souk and enjoy Marrakesh. Bring always coins with you, in case you will need to take a picture . Jemma el Fna, is a market in the morning, on the afternoon then you will find the artists (snake enchanters and so on) and at night it is full of restaurants.
The silvermoon room has a private terrace
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Once more Ryad Laârouss receive review from anonymous customer. This “pseudonym” write us a roman in English as well they are Spanish. Anyway everywhere you go on the planet for hotel complex one have usually to paid the reservation at booking time just because we need it to control the cash-book but in the same time as Ryad Laârouss is open 24h a day we used to experience guest that left away by night without paying. Then our guest has no obligation for paying better in euros, cash dirhams or visa card. It is up to him to pay the way he likes to decide !
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For bath with hydro massage one can think Jacuzzi, but in this case it should be indicated shortly “Jacuzzi” and not “bath with hydro massage from colon Jacuzzi” but not really too like “high pressure device”! About Alcohol sorry but we will have soon the patent ! For the map it is true you can buy better map of Marrakech for 15 or 25 dhs but in this case you won’t be able to find a lot of information added on our map just for 90 cents and that could lead you from Ryad Laârouss to get in few places like Jamaa el fna and come back by foot ! But unfortunately it looks like our guest did not take advantage of it !
Ryad Laârouss is exactly from 15 mn of Jamaa El Fna and Guiliz straight by the avenue or true the Medina if you don't guest lost in the souks. I feel realy sorry for our guest that should maybe spend few minutes for reading our 10 dhs map that could surely help too.
About earplugs it is definitively useful in the Medina as mosques are everywhere so many inside the Medina, but they sing just few minutes once in the morning !
However thanks so much for having appreciate our breakfast and our cooker that she is very very good !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.