Our first impressions were very good: beautiful, comfortable riad, in traditional Morocco style, good rooms, everything was well taken care off. The staff and the manager, were friendly and hospitable. The manager, Foad, personally met us at the hotel close by and was very helpful in everything. The location of the riad is close to the Jemaa El Fna square (5 min walking).
There was an issue with the airport transfer, but after taking the matter to the owner, this was resolved. Thank you for a quick response to our complaint and for taking it very seriously. We also received the owner's assurance that this will not happen again.
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