I have never felt so at home, so far from my comfort zone. As two friends traveling the world together (both women, in our mid twenties) this place was one of my best memories to date (in all our travels).
Here's what saved us:
#1) THE CELLPHONE they give you at check in, programmed with the hotels number on speed dial. We used this to have someone from the hotel meet/help us at the taxi drop off point to find our way thru the medina to the riad, but only for the first day, you'll master it by night's end :)
#2) THE ESCORTS - our newfound brothers aka the male staff would walk with us at night to the taxi area and help us not only call one, but explain where we were headed - we always got a good rate this way.
#3) THE WATER - and plenty of it, placed in your room, always (vanilla villa was our home)
Here's what charmed us:
#1) CUTE NOOKS/tables, tons of them, to have amazing meals with a view scattered throughout the riad, never felt crowded though all rooms were taken.
#2) KEY CUSTOM: we would lock our room, and leave the key with the desk so we didn't have to carry it with us walking around, when we'd check back in to grab the key, they'd bring drinks or snacks for us to take back to the room or enjoy by the pool.
#3) WIFI (i know its bad, but hey we need it!) - works well, make sure when you ask for password you log into BOTH networks as they have one for each side of riad - that way you can pick whichever one is working fastest depending on whose home.
Here's why they're family:
#1) ALLI - we love this guy. He is the most charming, respectful, hilarious person we met. He helps to escort guests as needed in/out of the medina. Also doubles as your best friend/tour guide/teacher if you keep an open mind.
#2) KINSHIP - we had dinner sitting with the one filipino gal who is so abundant with life! we met the owner herself, and we're served by the same guys every night - you really get to know people and they reflect the beauty of the destination.
#3) COMPASSION - one night we had a horrible taxi driver that kept us stranded for 20 minutes on the side of the road, late at night, by ourselves as he didn't know where we were going, it was nowhere near the medina. This was scary as two young women who didn't speak the language, we were nervous, far from the city center, surrounded by darkness with barely any cash. When we finally arrived, the brothers who met us just outside the medina gates took control of the situation appropriately. One of them handled the taxi driver, exchanging words in arabic while the other started to walk us back, literally giving us hugs as it was a stressful situation. He apologized for what happened and did everything he could to ensure this didn't ruin our stay or most importantly, our thoughts/memories surrounding marrakech. It felt like family, and I can't explain it further.
When you chose to stay here, you chose to get to know new family members across the world. You'll love it when you're there and miss them dearly when you return. This is more than a place to lay your head, it is for me, the epitome of the moroccan culture. Different, beautiful, surprising & understanding. We will so be back! side note: beds are firm (if that matters) but we loved it!!!
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
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- Also Known As:
- Riad Kheirredine Hotel Marrakech