I don't quite know where to start. Should it be with the beauty of the Riad? The views from the roof terrace? The outstanding personal service throughout the whole stay? Booked over the Internet based on reviews, with no deposit requested or paid we went to Marrakech. The hotel had arranged transfers, perfect, no issue. We were dropped off at the square Sidi Ben Slimane, as far as the taxi could go, our luggage was placed in a barrow and we were guided to the Riad. Yes, it's a bit unnerving in the dark the first time you go, a few minutes through narrow dark cobbled backs are going to be anywhere. However, in daylight once guided it's fine, and actually adds to the experience. We were given a phone, maps, and the staff are available 24/7. Brilliant. They all went the extra mile to make our stay special, rose petals, room lit with candles, even a wedding cake iced with Joyeaux Marriage! The staff we met we thought of as friends, Ibrahim was lovely, polite and professional. Ismail was fantastic - a great guide, a lovely gentle soul, and even appeared once with an umbrella when we we out (don't think he planned that though lol!). The housekeeper Elaina was very special, very professional and yet very caring. Valentina and Jahaira the managers were both outstanding and run a very efficient yet very, very personal and family feel Riad. We had the honor and pleasure of also meeting the owner, a gentle and unassuming Italian gentleman and would like just to say 'Thank You' to him and everyone there who made our honeymoon an occasion, an experience that will never be forgotten.
We stayed in the room Rose, it was lovely. No complaints whatsoever. No Tv, No kettle, but that's the point! It was perfect. Get away and experience Marrakech! A fantastic Riad working hard to cater for your every need, making their Riad your home, whilst encourgaging a complete Marrakech experience. Fantastic.
On our last day we were told the Riad will be extended slightly to accommodate a few larger rooms and a spa - wow! We will be back for that I am sure!
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
- Reservation Options:
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- Also Known As:
- Riad Kheirredine Hotel Marrakech