We arrived back yesterday from a wonderful five nights spent at this Riad. I agree with all the positive comments that have helped to make Riad Kheirredine such a popular choice and would like to mention all the wonderful staff who make you feel so special from the moment you arrive until you leave. Ismaiel was the first member of staff we met - he was there to meet our taxi and take us to the Riad. He was also our guide to the souks and gave us advice on places to eat and what we should pay in the markets. Abdul, (Security) also acted as our guide when we wanted to visit some gardens. Both were very friendly and helpful young men. The two young managers, Valentina and Yajaira were exceptional, very welcoming and there to sort out any problems without making us feel stressed - we initially couldn't get money from the cash machines so couldn't pay for our room upfront but Valentina told us not to worry and that we could pay at the end. We did eventually find a cash machine that accepted our card - so don't give up if the same happens to you. Elena (housekeeping) was a friendly face in the morning, always smiling and happy. She did the rounds every day checking that we had everything we wanted for breakfast and at teatime or at sunset. She told us she loved her job and it showed!
Brahim was also excellent at waiting and nothing was too much trouble. Wafe, Jen, Salve and Christine kept the Riad and the rooms spotless. Our beds were turned down at night as well as being made in the mornings. Finally two members of staff I didn't meet but who deserve praise for all the wonderful food that was served. Saide and Hoyette, the cooks, who are responsible for us putting on weight during our stay - their food was so good! What a team they all are and I am so glad that next year there will be new kitchen up on the roof so that the staff are not continually having to run up and downstairs - although it was always done with a smile. Thank you so much for making us both feel so at home. We will be back!
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
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- Also Known As:
- Riad Kheirredine Hotel Marrakech