First your car stops at what seems to be its final destination and the hotel is nowhere to be seen. Then you are told that the car can't go any further, and someone from the Riad comes to meet you, and your luggage is taken into a little cart and you walk for about 15 minutes through narrow cobblestone streets and mysterious alleys. And you start wondering where you are going and where they are taking you... And then you get to the door... and you enter a whole different world and forget everything else.
The Riad is so quite and calm, it feels like it's situated on a little cloud, away from everything. The small pool, the open sky patio, the plants, the furniture, the warmth of the staff, the welcoming drinks and food... everything is an invitation to relax and take in the beautiful appeasing atmosphere.
The rooms are very beautiful, tastefully decorated, beds are superb. It's all traditional art and architecture but at the same time has all the modern facilities you would need in a hotel (hair dryer, a safe, an alarm clock, etc.).
The Riad staff gives you a cell phone which you get to keep with you during your whole stay so you can make necessary calls and let them know when and where to meet you if you need assistance getting back to the hotel. They also give you unlimited drinks and fruits. You only pay for the room, but you get all of the rest complimentary.
One person in our group got sick one evening and the staff provided us with medicine, cooked a special bland meal, and was super helpful. They also didn't charge us for any of it (the diner, the medicine, etc.).
Everyone in the Riad is friendly and nice and has at heart your satisfaction and comfort, without ever being over the top. They even politely refuse tips. I have never encountered such an outstanding service! I highly recommend this Riad!
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
- Reservation Options:
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- Also Known As:
- Riad Kheirredine Hotel Marrakech