From the moment we arrived at the airport in Marrakech to the moment we were reluctantly dropped back off at the airport five days later, the service we received from EVERYONE who makes the Riad Kheirredine the wonderful place that it is, was faultless! Firstly, the riad is a spotlessly clean, beautiful place to stay, tucked away in a quieter part of the medina but still close enough to the main attractions. Enjoying breakfast every morning on the roof terrace was such a lovely way to start the day! The food we ate at the riad was super tasty- the breakfast was fresh, generous and varied, and the traditional Moroccan meal we had on our last evening at the riad the nicest dinner we had during our trip. But whilst the provision of a mobile phone for us to use should we need to (we did!) when we were out and about during the day was handy, the little biscuits we got whenever we asked for a drink very welcome, and numerous other ways in which attention to detail was demonstrated was noticed and appreciated by us, it was the staff of the riad that made our stay as special as it was. From the start we were made to feel welcome by everybody (like we were friends, not another set of customers), nothing was ever too much trouble, everyone was super polite and greeted us with a smile, and despite our numerous questions, Valentina (one of the riad's managers) never made us feel like we were a bother!! On our first morning our friendly guide Ismael showed us the route from the riad to the main square with as much enthusiasm and patience as we're sure he did the very first time he showed a guest the way- and he did a great job as from that day on we were proudly able to get ourselves from the raid and into town and back without assistance! Ismael also happily escorted us to a number of other places we needed to get to during our stay in Marrakech. Whilst we had the most contact with Valentina, Ismael, Abdul and Ibrahim, without question EVERYONE at the riad deserves to be mentioned, if only we knew all of their names!!
We felt genuinely sad to leave the riad, we felt like we had made friends and didn't want to leave the comfort and warmth of our newfound home or the people in it. So, bottom line, do not hesitate to stay in this amazing riad with its amazing staff as you wont regret it and truly wont have a better experience anywhere else in Marrakech.
Thank you all of you at the Riad Kheirredine for making our holiday so memorable.
- Also Known As:
- Riad Kheirredine Hotel
- Riad Kheirredine Hotel Marrakech
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