Prior to leaving the U.S. for vacation we arranged an airport pickup through the Riad and just as promised, our driver was there waiting for us with a sign for the Riad Kheirredine. Our driver, Mohammed was friendly and told us about the significance of many important sites as we passed them on our drive. I would highly recommend asking the Riad to arrange for the airport pickup as haggling for a cab at the airport might be a bit overwhelming upon arrival.
Mohammed dropped us off at the taxi stand in Sidi Ben Slimane where Ismail was already there waiting for us (cars cannot fit into alley ways of the medina so you must go by foot from that point). We were greeted by Ismail, one of the Riad's staff, to cart our bags and walk us through the winding medina alleys to the Riad's location. I could never say enough wonderful things about Ismail. He was cheerful, courteous and welcoming and we knew if he was any indication of our stay with Riad Kheirrdeine then we were going to be very happy. As it turns out, we were fortunately right in this assumption. Upon entering the Riad, you are immediately struck by the cleanliness and beautiful decor. Yajaira greeted us with a warm smile and immediately asked us if we needed water, coffee, mint tea, a snack, whatever we could ever want! You are made to instantly feel welcome, comfortable and at home in this riad. We were sat down in the inner courtyard and served a snack with some of the well-know mint tea that Morocco is famous for. Yajaira provided us with very useful information as well as a few helpful maps of the medina. After we reassured Yajaira that we didn’t have any additional questions, she showed us to our room.
The room (Verveine) was immaculately clean, smelled wonderful and was perfectly decorated with a beautiful Moroccan/Italian flair (the owner, Marina, is Italian). Bowls of fresh fruit and almond cookies were set out upon our arrival as well as a large vase of fresh white roses. The mini fridge was packed with cold water and various soda options (all free of charge). Nightly our bed was turned down, our fruit supply replenished and our fridge re-stocked. We were always asked if we needed anything or wanted anything to drink or eat. Never once did I feel that we weren’t thought of.
We arranged to have dinner at Riad Kheirredine the first night as we arrived a bit late in the evening and were very tired from the flight. We enjoyed two cold “Casablanca” beers served with cocktail peanuts and Moroccan olives in the courtyard prior to dinner. We were served a HUGE and delicious dinner feast consisting of several courses - Moroccan salads, fresh bread and soup, Chicken Pastilla, Beef and Prune tagine, and a delicious dessert. At the end of our meal we were beyond full and very satisfied. The staff was very attentive and always went out of their way to make us feel welcome and comfortable.
For the next few days, the staff continually checked on our comfort and made themselves available for whatever we needed. They arranged a trip for us to Ourika Valley where we hiked through the Atlas Mountains and visited Berber villages. They took care of arranging the driver as well as the local Berber tour guide. Throughout our stay, they assisted with suggesting things to do and places to eat, as well as arranging dinner reservations for the restaurants of our choice. Each day, our room was cleaned and restocked with fruits, water and beverages. It was evident anytime you looked around that the staff took care of the Riad to the highest standard possible.
I took my time writing this review because I wanted to fully express my gratitude and appreciation for Riad Kheirredine. As I noticed upon our return to the states, the Riad’s rating had dropped and according to all the rave positive reviews (all 5 star!!!), I am incredibly confused. Whatever the rating TripAdvisor assigns, I can ensure that this is one of the nicest places I have ever stayed and deserves only the highest rating possible. I sincerely cannot imagine another place that could do better. I encourage anyone to stay here and I promise you will not be disappointed.
Thank you to the Riad Kheirredine staff and management, - Marina, Yajaira, Valentina, Ismail, Ibrahim, Abdullah, Elena, and others. (I apologize for misspellings of names and anyone I forgot!) You all are wonderful and made our stay in Marrakech a memorable and wonderful experience!! I am happy to now call you all my friends. My husband and I hope to return in the future and will absolutely book with Riad Kheirredine again!
-Amy (& Nick) Hennig
New York, NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.