I could not emphasise enough the many unique qualities of this riad. I cannot think about a better hotel experience than this one. The location is within the medina walls, but in a quiet and less touristy block. The building is incredibly charming and the rooms are full of character as well as all the modern comforts. My husband and I stayed in the room Fleur d'oranger, ie the smallest of all the rooms, right onto the lovely patio. It is indeed cozy but it does not feel too small at all, especially if you are used to European standards, and there is plenty of storage. Next time I would like to see one of the other rooms. Breakfast, served whenever you wish from 9.30 on, is delicious and elegantly presented. Starting your day on the riad's terrace could well be the highlight of your holiday. Dinner is lovely, very well cooked moroccan fair, excellent value, probably the best we had in Marrakech. And the service... Forget everything you know about hotel customer service and learn all from this team. It feels as if they had been waiting and preparing for your arrival for weeks. A mobile phone is there for you to call them at any time, if you are lost in the medina or if you need an advise. One of the guys is constantly available to come to your assistance just to make your holiday really stress-free. And they do it with a smile. This wonderful orchestra is directed by Marina, the owner, and two amazing Italian young ladies: Valentina and Yajaira.They run this place efficiently and gracefully, as if they had been doing this for their whole existence. From advises about restaurants (every day, based on our moods), hammam, visits, transport, to reservations, to personally walking us where we needed to go, they really could not do enough for us. Objectively, everything was excellent. This level of care may sound interfering but it was not, at all. they manage to discretely respond to your requests before you ask but without being intrusive or overwhelming. What is truly unique is that they did all this with a genuine, very honest, personal approach, which is so rare, especially in hotels with such high standards. We really did feel as if we were staying with friends and I look forward to coming back to kheirredine hopefully soon.
Grazie Vale e Yajaira e a presto!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.