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“Wunderful Place - Hotel Mama :)” 5 of 5 stars
Review of Riad Kheirredine

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Riad Kheirredine
44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco   |  
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Ranked #1 of 465 Hotels in Marrakech
Hamburg, Hamburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wunderful Place - Hotel Mama :)”
5 of 5 stars Reviewed February 23, 2013

Everything is true. The Riad is wunderfull, nice and lovely rooms. The terrace is fantastic for relaxing and having breakfast. But the most important thing are the crew arround the owner. they are so friendly and they help you with everything. things like catching you from the airport, bringing you to the centre, book taxis and restaurants. we was sick and they organise us medicin. they make a call for us bring us the dinner in the room. We really enjoy the time and feel like in a big family. The Dinner is fantastic and you get water and fresh juices or tea and coffee for free the whole day. If you like to feel good, then go there you will love it. Thanks to all the lovely People from the Riad. And of course we will send Baby Pictures when she or he is coming.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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868 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

The Riad offers tranquility in the middle of a chaotic city and the service from Valentina and the team was excellent. Make sure that you book the taxi offered by the Riad from the airport as when you first arrive in the city the myriad of narrow alleyways mean it could be ages before you find the Riad otherwise !
As you wonder down the backstreets it is easy to be concerned what the Riad will be like but do not fear as the accommodation is excellent. Do make sure you explain to the staff at the start what you had planned to do - we had booked the Heritage Spa (excellent) and a couple of restaurants and Valentina suggested a change of time for one of our bookings and a change of restaurant for the other ! - both worthwhile.

Best of all was the fact the staff were always asking if they could do anything for you (special mention to Ismail) and the free tea and coffee was just what you needed after a long day amongst the bustle

If you are going to Marrakech, I would certainly recommend you stay here - you will not be disappointed

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, England
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2013

As soon as you arrive by taxi you are collected by the welcoming staff from the riad and briskly taken through the many small streets around the medina to the riad’s front door where Valentina and Yajaira were ready to welcome you and wrap you in the leaf of the kheirredine as promised on the website!
We were escoted to the Eucalyptus room, the most beautiful room you can imagine full of eastern décor, comfy sofas and chairs, a good sized bathroom, a dressing room off the main room and a bed fit for a princess!
As we arrived mid evening we took valentinas advise and had our first meal of our holiday in the Riads restaurant, we were definitely not disappointed the meal was amazing from start to finish and the best tip was not to eat too much bread as the food came in abundance! After dinner we relaxed on the patio area with coffee and we were then presented with a cake as we were celebrating a birthday as well, a very nice touch!
Our first full day of shopping and site seeing was upon us so after a very filling breakfast of fruit, yogurt, pastries, pancakes, cheese and bread we were ready to head out with our complimentary mobile phone accompanied by Ismail the most friendliest gentleman you can imagine to meet, even after 4 days we were still known as ‘Madame’ Ismail would guide us to the centre of the Place Jemaa El Fna everyday sharing tips on the way and how to find the riad door on our returns, which I have to admit we only managed once in four days but there was always a smiling member of staff willing to collect us and show us the way!
We had many great experiences during our stay which included visiting a Hamam, the horse drawn carriage tour of the city which stopped at the Jardin Majorelle, a very relaxed place to visit, the every day hustle and bustle of the madina and suk, the spice shops in the Kasbah area, the tannery (not for the faint hearted as even with a bunch of mint the smell is very overwhelming) and the many tagines we tried the best being the lamb and apricot served at the cafe arabe roof terrace which also had lovely views of the sunset a fantastic atmosphere and great wine!
Overall a fantastic trip and experience mainly down to the most accommodating staff you are ever likely to meet, which makes the kheirredine riad in Marrakesh a must to visit! We will definitely return and look forward to seeing the people we would now call our friends!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

Thank you for a lovely stay. Yajaira and Valentina went out of their way to be helpful and offered lots of advice for our first stay in Marrakech. It was a very special place: in the Medina itself, but such a relaxing atmosphere once you entered the riad itself. Had breakfast served up on the roof terrace each morning and the staff were always around to offer us drinks as we arrived back after a day out and about. I would certainly recommend Riad Kheirredine!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 19, 2013

Perfect stay- location, cleanliness, price/value, and level of service. Book it now! (or read on for more details...)

Location- The Riad is close enough to the main souks and Jemaa el-Fnaa (the main square) to easily walk there and back during the day. However, it is far enough off the beaten path so you won't be bothered by street noise, mopeds, scooters and cars. Unbelievable how quiet it is here when the excitement of Marrakech is so close by.

Cleanliness- For us, this is always an important aspect when staying in a hotel, and the Riad Kheirredine had this well in hand. The room was beautifully done, clean bed, clean bathroom, clean common areas (the sitting area by the water feature on the ground floor, dining room, and rooftop terrace were all very clean and tidy throughout our stay).

Price/value- As you look at the top 10 or 20 lodging choices in Marrakech, you will see that the cost of the Riad Kheirredine is well below most of these. From the airport transfer (15 Euro each way) to the huge dinner at the Riad our first night (25 Euro per person) to the 135 Euro rate for the Ambre room- this total package was a phenomenal value. Breakfast on the rooftop terrace each morning was included and spectacular. Coffee, fruit, yogurt, juice, breads/pastries while looking out at the High Atlas mountains was fantastic. (You can opt to have breakfast anywhere in the Riad, if you like) Payment is also accepted in Euros/GB Pounds/US Dollars- which makes it a bit simpler for those of us coming from Europe or USA. But the real winner when talking about price/value is the level of service.

Level of Service- Riad Kheirredine really stood out in this department. The entire staff, but particularly Valentina and Ismael did a phenomenal job for us. From the moment we stepped out of the taxi and were met by Ismael, we knew we were in good hands. Once he escorted us to the Riad, Valentina sat down with us to get to know what we needed/wanted to do while in Marrakech and offered some suggestions. After we went to our room, Ismael escorted us from the Riad to Jemaa el-Fnaa, taking all the time we needed and pointing out key lanmdmarks to ensure that we would be able to find our way back. The Riad also provided a pre-programmed cell phone with key staff member phone numbers in case we got lost, needed restaurant suggestions, or anything else during our visit.

Additionally, the staff is very good at getting to know you and adjusting their service to what you require. My wife and I are pretty self-sufficient travellers, so we did not need a lot of help (although being shown the way to Jemaa el-Fnaa by Ismael was absolutely necessary!) and the staff stepped in only when required. Some of the other guests that we met required some extra services, help, guidance, etc, and the staff provided exactly what they needed.

Having travelled around the world, this was our best lodging experience ever. If we are fortunate enough to return to this great city, we will - without hesitation- book our stay at Riad Kheirredine!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013 via mobile

Wonderful riad, complimented by exceptional staff and service. The little things - like a complimentary mobile phone, walking escorts to the main square and the always attentive and polite staff make Riad Kheirredine stand out from the crowd. Highly recommended!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2013

there are plenty of riads in Marrakech, inside the medina, with nice rooms and plenty of ambiance. but there is no other riad you need to consider if traveling to Marrakech. Riad Kheirredine is a gorgeous facility, from an architectural standpoint and a personality one as well. Firstly, Valentina and Yajaira, who help the owner, Martina, run the riad, are exceptional personalities. The two young ladies are full of life, charm, and a desire to ameliorate your stay to the max. Ismael, the friendly and strapping "man of the house", freely offers his time and consideration to guide you among the zig-zags of the medina. And he brings you wine and cheese at your behest should you desire. despite inviting him to join you, his professionalism forbids it.

have wine and cheese in your room, light a fire, and cozy up on a four-poster bed OR take the offerings on the riad's fantastic rooftop terrace, replete with sofas, chairs, tables, awnings, and a massive outdoor "bed" that is perfect for enjoying a late afternoon solar event.

and because the riad is somewhat off the beaten path from the souks, guests avoid the constant din of scooters and motorcycles that contaminates the pathways.

the Riad Kheirredine is THE riad in Marrakech. I enjoyed the city, but if my wife and i return, it will be because of this riad. stay no where else, or deep regret will ensue.

Room Tip: my wife and i stayed in the "Eucalyptus" room which over-exceeded my wife's expectatio...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kheirredine

Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Marrakech
#2 Romantic Hotel in Marrakech
#11 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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