We were taken down some of the winding alleys of the Medina to this riad and, from the moment we stepped in we were taken care of. The riad itself has a beautiful small interior courtyard and pool, with reception at one end, plush dining area along one side and the rooms all up on the next 2 levels around the courtyard.
The rooms were lovely and our rooms had bottles of water, Moroccan pastries and fruit, which are replenished every day.
What really stood out about this riad, and made it a 5-star experience for me, was the level of service among the staff. Valentina and Jazaira gave us full orientations when we arrived and were always available with advice and assistance on what to visit, where to eat, etc. We received a cell phone upon arrival, with the riad's numbers pre-programmed in, which we could use if we got lost any time in the Medina, and there were 2 young men who seemed to be available at all times of day or night to fetch you if you were lost or to show you the way out.
Everyone was exceedingly friendly and attentive and I imagine that is why Riad Kheirredine is able to stay full, even in the low season when we were there.
- Official Description (provided by the hotel):
- The Riad can defined like a boutique hotel as we have a personalized service. All ours Rooms are equiped with phone, minibar, safetybox, hairdryer, insuite bathroom, hitter and air condioning. We have a multilanguages staff service 24 to 24 hours. In the restaurant we have a international and Moroccon cucine. ... more less
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- Also Known As:
- Riad Kheirredine Hotel Marrakech