My first experience (my wife's second) of Marrakesh and it wouldn't have been half as successful if it weren't for the attentions of Claudio and Heniya - not forgetting their beautiful little 18 month old son. The Medina is at the same time beautiful, ugly, fascinating, noisy, funny, friendly, jostling and most of all - very exciting. A Riad serves an important function - it is the quiet retreat away from the madness. Step off the street and close the door of the Riad Bianca and all is quiet and everything is comfortable and easy on the eye. Attention to detail, spotlessly clean, but with enough soul to remind you that you are still in one of the most amazing cities on earth. We will be back.
p.s. My wife spent some of the time walking round the Medina on her own and felt completely secure. Such kind and caring people given the bustling, crowded nature of the city.