I can't say enough good about Mr. Alaoui, the manager, here. He met us in Marrakech and brought us up to Ourika, stopping off at a couple of obscure places we'd asked about along the way, translating for us, etc. And my friend had her birthday while we were staying here, and he arranged a beautiful personalized cake (mmm--wish I'd eaten more) and a table scattered with rose petals and lit with candles, and all the kitchen staff in their finest formal uniforms.
The rest of the staff was kind and thoughtful too, and we felt so lucky to be here, and so well taken care of. Ben (the owner, who handles email) arranged a taxi and a hiking guide at good rates as well. It was early in the season, so we were the only guests, and had the run of the place. There's a beautiful herb garden, and a million terraces to sit on and take in the view.
I loved my room--the style is very rustic, but not uncomfortable. Very thick walls, traditional carpets and furniture, a comfy sitting area. (I swear--the challenge of staying here was just trying to figure out where the best place was to sit and read my book...)
The place looks very family-friendly--the suites have kitchens and everything--and it seems like it would be especially fun in July or August, when Moroccan families come up from Marrakech for vacation.
The location is nice--not super-remote. I took evening walks up and down the main road, and there are people out, and some shops. But you are basically relying on the kitchen at the hotel for all meals. They're good, but if you were staying for more than a couple of days, you'd probably want to branch out a bit--get a suite with a kitchen and stock up on groceries. Ah....dreaming about a weeklong total chill-out visit now!