Typical Moroccan riad, with a nice courtyard surrounded by rooms. A little hard to find, especially if you search it with the suitcase, surrounded by street boys who want to 'help' you and then ask you exorbitant tips.
The riad is beautiful and well furnished and decorated, with elegant and comfortable rooms, even if a little cold in winter: I suggest you to switch the air conditioner on as soon as you arrive and keep open the bathroom's door, so as to heat it as well.
There is no window on the street: it is definitely an advantage for privacy and tranquility, but, in this way, the room is a little dark and it is difficult to change the air. Bring a tablet with you and take advantage of the free wi-fi, because there is only one satellite channel in English.
The door of the room is not insulated, so you'll hear the noise from the courtyard (one night we were woken up by some guests a bit noisy). The breakfast is good and the rooms are tidied up often and well, even though we would have liked some fresh towels more.
The staff is friendly and polite, but you get used to the Moroccan rhythms: then you should not be in a hurry! Also, expect that they try to sell you something, as every good Moroccan: eg. the hammam of the hotel, which we think is a bit expensive (we suggest the Koutoubia Spa, on the road from the riad to Jemaa El-Fna). However, any request by our side was always met with great kindness.
We made little use of the beautiful terrace because of the cold air, but the view over the city and surroundings is very very beautiful.
The riad is little away from the Jemaa El Fna square, but don't let that scare you: it's worth doing some nice walks in the alleys of the city!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.