NB: My review is of the rooftop bar, not the hotel accommodation.
On the basis of a TripAdvisor forum discussion, we selected the rooftop bar at the Renaissance for a drink in Marrakech this past Saturday night. I live in Morocco and prefer to use TripAdvisor to praise places I have enjoyed, but on this occasion I was extremely disappointed, as the setting looked so promising and I have seen the place recommended in magazines, etc.
We were not offered the 'tapas' mentioned on the hotel website; the staff did not seem to know the menu (our waitress didn't know what brands of rum they had); I ordered a mojito which came without any alcohol in it (this was denied by staff at first but actually confirmed later) and, while we were admiring the view (surely the reason to be on a rooftop?), our drinks were cleared away although we hadn't finished them. I took our complaints up with the staff and we were offered replacement drinks but I didn't want to stay a moment longer by that point. Although I expressed my dissatisfaction with having to pay in full for drinks we weren't able to finish (and they are not cheap), there was no budging them. In short, the view is great, but it's a shame about the service.
- Official Description (provided by the hotel):
- The Hotel La Renaissance is situated in central Marrakesh. It has a rooftop bar and swimming pool overlooking the fashionable Gueliz district and with views of the Atlas mountains.Each guest room at the Hotel La Renaissance has air conditioning, a private balcony, TV and free Wi-Fi.Guests of the Renaissance can sunbathe on the terrace and relax in the Hammam, which also offers massage treatment.The hotel’s Dahab bar serves a variety of cocktails and offers a live DJ in the evenings.The hotel’s Aqua Pazza restaurant serves fresh Italian cuisine and offers top-floor views over Marrakech. La Renaissance Bresserie offers gourmet, Parisien style cuisine.Hotel Rooms: 45. ... more less
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