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“Excellent experience!” 5 of 5 stars
Review of Riad BB Marrakech

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Riad BB Marrakech
2.5 of 5 Hotel   |   34 Fhal Zefriti, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #345 of 465 Hotels in Marrakech
Welwyn Garden City, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent experience!”
5 of 5 stars Reviewed April 27, 2013

We stayed in BB Marrakesh - Ilham who lives in is lovely, only speaks little English but enough for us to understand each other. Excellent Breakfast and fantastic location, clean and quiet for the price what more could you ask for.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    29
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    7
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 13, 2013

I strongly recommend this riad: so silent, so clean, so comfortable, so close to Jaama el Fna.
If you follow the instructions of the other reviewers, you will find it easily (btw it is located in a side street of rue de la Koutoubie, that is indicated in all maps). It is a safe narrow and at night there is always a guard that accompany you at the door.
Raija and her colleague are really lovely and professional. We could pay in euros and we got the riad's keys.
We stayed there for 4 nights. We had breakfast (35MAD) in the peaceful terrace, where there is a small pool. The bedroom and the bathroom were very clean and fresh.
It was a lovely experience, we hope to come back soon.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nerja, Spain
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 2, 2013

when we arrived at this riad, we were dismayed to find that the narrow alley that leads to the door was under construction. We had to climb over debris, crushed stone, bags of cement, raised drains, etc. We are an older couple and did not feel safe walking there. We explained to the staff, who denied that this would be a problem. When we went out for dinner, the path was covered in wet cement and there was a tractor blocking the exit! Same thing on our return. Again, the staff denied this was a problem. The alley was about 300M long, and only 75 cm wide in places. Although we planned to stay 6 nights, we left after the first night and the manager refused to discuss the problem with us or offer any type of solution.

We had arrived on schedule and paid cash for the first night, however THE MANAGER THEN APPLIED A ¨NO SHOW¨ CHARGE TO OUR CREDIT CARD FOR THE FULL 6 NIGHTS AND REFUSED TO CANCEL IT. Again he would not speak with us and left the teenage receptionist to handle the situation. She was sweet but not able to speak much french or english. The manager was never on the property and refused absolutely to speak with us over the phone.



The facilities were OK, altho not enough public space, pool was dirty, no soft chairs to sit in, indoors or out. Breakfast was extra (not a B&B), doors locked at 11 pm. No shower curtain in bathroom. Bed was stylish and very comfortable.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 2, 2013

I found this riad to be a good place to stay on a budget in Marrakech. It definitely had some downsides, but for the price, it was totally worth it. Keep in mind that if you want to stay in the medina, you are going to have to put up with some of these hassles to get an authentic experience. The stuff in my review is more of less info that I would have wanted to know before staying here.

First the location was excellent. This riad was within a minute or 2 walking distance of the main square (Djemaa el-Fnaa) as well as the Koutoubia Mosque. Now the downsides... getting to the B&B was a big pain. It is tucked away back in the damp alleys off the main roads. When we stayed there we were particularly unlucky because the city must have been doing work on the pipelines and all the alleys were dug up and nasty. Just to get into the alley we had to slide down a 4 ft high dirt and rock mound (the stairs were burried underneath), so that was unpleasant. The alleys them selves were mostly dirt mounds and holes with rickety wooden boards over it, so that was not so great. Other times the men working in the alleys wouldn't let us pass- so we had to go the long and confusing other way out. Not so fun. Also, its not a place you would ever find on your own. Those dank alleyways are not marked with street signs, so your best bet is to pay someone in the neighborhood to take you or just do what we did and arrange an airport transfer. This was more expensive then paying a taxi driver but for piece of mind it was worth it, since they take you right to the front door.
As for the riad, we were asked to pay for our 3 nights of stay up front. I did not like this, and I also found it unprofessional. I didn't mind paying the cash over card, as I think that is very common in Morocco, but I dont think a guest of the hotel should be expected to pony up all the fees at once. As a customer, there felt like there was no safety in this transaction and there was no receipt given. Furthermore, they did NOT give us a key to get in the building and even gave us a curfew of 11 PM. Now, I understand it being a B&B, but in my book, when it is a professional establishment that I am paying money for, I dont expect when to be told home, especially when previous reviews on here had been given the courtesy of a key. I expect the same treatment as others. And also, during our stay there was only one person looking after the B&B and she only spoke french, so there was no assistance with english. I was just lucky to have had a bit of french under my belt!

Other than those setbacks, we actually were pleased with the stay. The rooms were spotless and the bathroom was good. The furniture seemed new and was modern- although the rooms were no frills. The only weird thing is that the shower doesn't drain very well and there is no shower curtain, so it soaked the floor and any nearby items. That I found weird and could easily be rectified. The breakfast was delicious, and we were very pleased with this. There was fresh coffee, juice, bread, flatbreads, yogurt, and even omelets! The cost was 70 dirhams for 2 people, so the price was fantastic (although it does defeat the purpose of staying in a b&b if breakfast is not included, but I digress). The rooftop had a great view and a little plunge pool, although it was not hot enough out to use it. I also did find the riad to be a bit noisy with guests coming and going, but it was overall a quiet place to stay.
We also chose to arrange a tour guide for the day, but this was something I had to do on my own. They have no pamphlets of info in the lobby, I was just lucky enough to have had the Riad email address, so that I could contact Mustafa (presumably the owner) and he set me up with the contacts to arrange a tour. The tour was excellent and we were thrilled with our guide. He showed us things we never would have seen on our own and even helped us negotiate fair prices in the souks. We were very very happy with this and would have done another tour with this company if we had the time.

Overall, the stay was average but the price made it all totally worth it. If you are the kind of person that can put up with a few hassles, then this is a good fit!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vienna, Austria
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 1, 2013

Good: good signal of the WiFi, very clean room, very quiet and very good position in Medina. The quality of the sleep is very good and you can also really enjoy it on the terasa.
Bad: 1. We could not find it with the address indicated on the site where we book it (venere.com), so after 40min of searching, we had to pay 100DH to a local to take us there. There are no signs to the Riad.
2. They gave us a big exchange rate 11,6DH/1Euro. Our bill was in Euro, but we payed in DH. In the city, the exchange rate was between 10,7-10,9/ 1 Euro.

They are also offering breakfast, but we did not take it, so I can not say something about it.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 26, 2012

Riad BB Marrakech was a slightly difficult find - the alleyway is a bit dark and smelly (a lot of stray cats and people sitting around). But once you find it (next to the big RH Jardin hotel) and directly across from a juice place, you'll find the location is quite ideal. The rooms were also very clean.
Other than that, I can't recommend the service. The owner was insistent to pay upfront based on his exchange rate (a bit money grubbing). I wouldn't say that riad was well decorated either. It was a bit spartan, and felt a bit sterile. The rooms were a bit noisy, and the doors were stiff (opened and closed very loudly).

Room Tip: Don't take a room on the ground floor - it's loud. Also, don't take a room at the top...
See more room tips
  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

This hidden away riad is in a perfect location near the main square. Initially it was very tricky to find as it is down an alley off the main street and required a local's help to find it. We were unable to contact the riad prior to arrival due to lack of email, and the telephone number provided went to answer phone.

The rooms are spotlessly clean and well furnished with a decent quality shower. Unfortunately the first room we stayed in had a leaking roof during heavy rain periods which made the bedding wet as well as the floor.

We did not try out the rooftop pool but the terrace around it provides an ideal location to view the surrounding area and relax. the riad was surprisingly quiet taking into account it is near the main square and it provides a sanctuary to return to when looking to relax away from the hustle and bustle of the main city.

We did not have breakfast on any mornings so are unable to comment on this

Overall great value and a perfect riad for our stay when looking for a relaxing rather than luxurious accomodation. Highly recommended

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad BB Marrakech

Address: 34 Fhal Zefriti, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #345 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Riad BB Marrakech 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
1 min walking to Djamaa El Fna. ... more   less 
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Also Known As:
Riad Bb Marrakech Hotel Marrakech

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